Parallels RAS 19 Administrator's Guide - Using Parallels Client with Azure Virtual Desktop

Introduction
- Parallels RAS 19 release history
- About Parallels RAS
- About this guide
- What's new
- Terms and abbreviations used in this guide
Installing Parallels RAS
- System requirements
- Install Parallels RAS
- Log in and activate Parallels RAS
Getting Started with Parallels RAS
- The Parallels RAS Console
- Set up a basic Parallels RAS Farm
Farm and Sites
- Connecting to a Parallels RAS Farm
- About Sites
- Sites in the RAS Console
- Adding a Site to the Farm
- Replicating Site settings
- Managing Licensing Site
- Managing administrator accounts
RAS Connection Broker
- Configuring RAS Connection Brokers
- Secondary Connection Brokers
- Managing Secondary Connection Brokers
- Using computer management tools
RAS Secure Gateway
- Overview
- Adding a RAS Secure Gateway
- Manually adding a RAS Secure Gateway
- Checking the RAS Secure Gateway status
- Configuring a RAS Secure Gateway
- Secure Gateway tunneling policies
- Configure logging
- Viewing Secure Gateway summary and metrics
- Using computer management tools
RD Session Hosts
- RD Session Host types
- Add an RD Session Host
  - Installing the agent manually
- Add a template-based RD Session Host
- Manage RD Session Hosts
- Planning for high availability
- Managing logons
- Using computer management tools
- Publishing from an RD Session Host
- Viewing published resources
Virtual Desktop Infrastructure (VDI)
- Supported providers
- Add a provider
- Manage VDI
- Configure logging
- Enabling high availability for VDI
- Site defaults (VDI)
- Using computer management tools
- Viewing Provider summary
- Remote PC pools
Azure Virtual Desktop
- Introduction
- Prerequisites
- Deploy Azure Virtual Desktop
- Manage Azure Virtual Desktop
- Site defaults (Azure Virtual Desktop)
  - Site defaults for single-session hosts
  - Site defaults for multi-session hosts
- Using Parallels Client with Azure Virtual Desktop
- Verify the deployment
Remote PCs
- Overview
- Adding a Remote PC to a Farm
  - Admin-initiated Remote PC enrollment
  - Self-service Remote PC enrollment
- Configuring a Remote PC
- Viewing Remote PC summary
- Using computer management tools
Publishing
- Overview
- Publishing a desktop
- Publishing an application
- Publishing an application with MSIX app attach
- Publishing a web application
- Publishing a network folder
- Publishing a document
- General management tasks
- Manage published applications
- Manage published desktops
- Manage published documents
- Manage folders
- Site defaults (Publishing)
- Using filtering rules
- Configuring preferred routing
- Understanding session prelaunch
- Checking effective access
- Specifying client settings
- Quick keypad
Session Management
- Overview
- Session information
- Monitoring settings
- Managing sessions
- The Resources tab
SSL Certificate Management
- Generating a self-signed certificate
- Generating a certificate signing request (CSR)
- Let's Encrypt certificates
  - Requesting a Let's Encrypt Certificate
  - How Parallels RAS requests certificates from Let's Encrypt
- Importing a certificate
- Exporting a certificate
- Assigning a certificate to Secure Gateways and HALBs
- Auditing certificates
- Permissions to manage certificates
- Upgrading from an older RAS version
Connection and Authentication Settings
- RAS Connection Broker connection settings
- Remote session settings
- Logon hours settings
- Restricting access by Parallels Client type and build number
- Multi-factor authentication
- Allowing users to change domain password
- Allowing users to discover RAS connections via email address
Load Balancing and HALB
- Resource based & round robin load balancing
  - Configure CPU optimization
- High availability load balancing (HALB)
RAS Multi-Tenant Architecture
- Overview
- Architecture description
  - Implementation overview
  - User connection flow
- Deploying Tenant Broker and Tenants
- Managing Tenants
- Shared Gateways
- Third-party network load balancers
- Web Client and Themes
- Monitoring Tenants
- Tenant Broker compatibility and updates
- Upgrading from an older RAS version
- Configuring notifications
- Communication ports
SAML SSO Authentication
- Introduction
- System requirements
- SAML basics
- SAML configuration
- Parallels Client configuration
- Parallels client policy configuration
- Test the SAML SSO deployment
- Error messages
Parallels Web Client and User Portal
- Configure Web Client
- Configure Themes
- Open Parallels Web Client
- Main menu options
- Running remote applications and desktops
- Auto login
- Direct App access
- Using the toolbar
Universal Printing
- Managing Universal Printing settings
- Universal Printing drivers
- Font management
Universal Scanning
- Managing Universal Scanning
- Adding scanning applications
User Device Management and Client Policies
- Inviting users to connect to Parallels RAS
- Mass configuring user devices
- Enabling Help Desk support
- Monitoring devices
  - Getting additional device information
- Windows device groups
- Managing Windows devices
  - Windows desktop replacement
- Scheduling Windows devices & groups power cycles
- Client Policies
- Configuring remote file transfer
Reporting
- System requirements
- Install Microsoft SQL Server
  - Install Microsoft SQL Server 2016 or earlier
  - Install Microsoft SQL Server 2017 or 2019
- Install Parallels RAS Reporting
- Running Parallels RAS reports
- GDPR compliance
Performance Monitor
- Overview
- Install RAS Performance Monitor
- Using Parallels RAS Performance Monitor
- Configure RAS Performance Monitor Security
- Updating RAS Performance Monitor
Common Management Tasks
- Recovery - add a root administrator
- Host name resolution
- Computer management tools
- Site information
- Site settings
- Using MSIX application packages
- Using template versions
- Settings audit
- Upgrading RAS agents
- Licensing
- Configure HTTP proxy settings
- System event notifications
- RAS session variables
- Maintenance and backup
  - Exporting and importing Farm settings from the command line
- Problem reporting and troubleshooting
- Logging
- Suggest a feature
Parallels RAS Management Portal
- Overview
- Prerequisites
- Installation
- Log in to RAS Management Portal
- Configure RAS Web Administration Service
- RAS Management Portal user interface
Parallels RAS APIs
- RAS PowerShell API
- RAS REST API
- RAS Web Client API and Parallels Client URL scheme
Appendix
- Microsoft license requirements in Parallels RAS
- Port reference
- RAS performance counters

Using Parallels Client with Azure Virtual Desktop

After you deployed Azure Virtual Desktop in Parallels RAS and published resources from it, you can use Parallels Client to access applications and/or desktops that you published. This topic describes Parallels Client requirements and provides additional information about accessing published resources.

Requirements

Parallels Client requirements for opening Azure Virtual Desktop apps and desktops are as follows:

Parallels Client for Windows:
- Parallels Client for Windows version 18 or newer (Basic or Full versions).
- Supported Windows versions: Windows 10 and Windows 11. Note that Windows Server operating systems are not supported.
- Windows updates: Update for Universal C Runtime for Windows (KB2999226). Microsoft Windows 10 incorporates this by default.
- Microsoft .NET Framework 4.6.0 or later is required. Microsoft Windows 10 incorporates .NET Framework 4 and has it enabled by default.
- Microsoft Windows Desktop client, also known as Remote Desktop (MSRDC) client, must be installed. The client is downloaded and installed automatically upon launching an Azure Virtual Desktop resource from Parallels Client (if not already installed on a supported Windows client device). You may also download the client using the following link: https://go.microsoft.com/fwlink/?linkid=2068602.
  Note: If you are using the Standard client feature set option and Windows 10 and Windows 11 Enterprise Virtual Desktop as desktop OS where the Parallels Client is running (nested), the administrator needs to have the Windows Desktop client preinstalled using the per-device installation as highlighted by Microsoft in the following article: https://docs.microsoft.com/en-us/windows-server/remote/remote-desktop-services/clients/windowsdesktop-admin.
- Microsoft Teams support: Starting with Parallels RAS 19, you can redirect audio and video from an Azure Virtual Desktop host running Windows 10 or 11 Multi-session, Windows 10, or 11 Enterprise to Parallels Client for Windows. For information on how to install Microsoft Teams on a Azure Virtual Desktop host, see https://docs.microsoft.com/en-us/azure/virtual-desktop/teams-on-avd.
  Note: Video feed is not available if Microsoft Teams is accessed as a published application using the Advanced client feature set.
  
  Note: At the time of this writing, it is not yet possible to use other platform-specific Parallels Clients to launch Azure Virtual Desktop resources. However, you can use Parallels Web Client to do that on certain operating systems (see below).
Parallels Web Client:
- Windows, Mac, or Linux operating system installed on the user's machine.
- System requirements as listed in Parallels Web Client and User Portal.

Accessing Azure Virtual Desktop resources in Parallels Client for Windows

When you connect to Parallels RAS from Parallels Client for Windows, all published resources, including Azure Virtual Desktop resources, are listed and made available for a user to access. Note that Azure Virtual Desktop resources are only shown in Parallels Client running on supported versions of Windows (see above).

If the Client feature set option is set to Advanced or Advanced with feedback, you can use advanced Parallels RAS features when running a published resource, such as RAS Universal Printing and Scanning, session prelaunch, accelerated file redirection, drag and drop, and others. If the option is set to Standard, these features will not be available. To view and modify this setting, navigate to Farm > Site > Settings, select the Features tab and select a desired setting in the Client feature set drop-down list.

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Site defaults for multi-session hosts

Verify the deployment