Checking the RAS Provider Agent status
To verify that the RAS Provider Agent is installed and functions properly, do the following:
- First, you can look at the Status column in the Farm > Site > Providers list. If there's a problem with the agent, the column will display an appropriate description. Note that in addition to the description, the Status column uses a color code to indicate the agent status as follows:
- Red — Not Verified
- Orange — Needs Update
- Green — Verified
- Right-click a host and then click Troubleshooting > Check agent in the context menu.
- The Provider Agent Information dialog opens displaying the information about the Provider Agent, VDI Services, and other related info.
- If the Provider Agent is not installed, click the Install button and follow the onscreen instructions. See RAS Provider Agent installation options for more info.