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Parallels Remote Application Server | Administrator's Guide | 19.2
    v.18v.17v.16.5v.15.5

  1. Docs
  2. Administrator's Guide
  3. Remote PCs
  • Introduction
    • Parallels RAS 19 release history
    • About Parallels RAS
    • About this guide
    • What's new
    • Terms and abbreviations used in this guide
  • Installing Parallels RAS
    • System requirements
      • Hardware requirements
      • Software requirements
      • Microsoft license requirements
    • Install Parallels RAS
    • Log in and activate Parallels RAS
  • Getting Started with Parallels RAS
    • The Parallels RAS Console
    • Set up a basic Parallels RAS Farm
      • Add an RD Session Host
      • Publish applications
      • Invite users
      • Azure Virtual Desktop
      • Conclusion
  • Farm and Sites
    • Connecting to a Parallels RAS Farm
    • About Sites
    • Sites in the RAS Console
    • Adding a Site to the Farm
    • Replicating Site settings
    • Managing Licensing Site
    • Managing administrator accounts
      • Adding an administrator account
      • Administrator account permissions
      • Managing administrator accounts
      • Configure RAS Console idle sessions
      • Using instant messaging
      • Joining Customer Experience Program
  • RAS Connection Broker
    • Configuring RAS Connection Brokers
    • Secondary Connection Brokers
    • Managing Secondary Connection Brokers
    • Using computer management tools
  • RAS Secure Gateway
    • Overview
    • Adding a RAS Secure Gateway
    • Manually adding a RAS Secure Gateway
    • Checking the RAS Secure Gateway status
    • Configuring a RAS Secure Gateway
      • Enable or disable a Secure Gateway
      • Set public address
      • Set IP addresses for client connections
      • Site defaults (Secure Gateways)
      • Gateway mode and forwarding settings
      • Gateway network options
      • SSL/TLS encryption
        • SSL server configuration
      • Configure User Portal
        • Using Site defaults
        • Enable or disable User Portal
        • Client settings
        • Network load balancers access
      • Wyse ThinOS support
      • Secure Gateway security
      • Web request load balancing
    • Secure Gateway tunneling policies
    • Configure logging
    • Viewing Secure Gateway summary and metrics
    • Using computer management tools
  • RD Session Hosts
    • RD Session Host types
    • Add an RD Session Host
      • Installing the agent manually
    • Add a template-based RD Session Host
    • Planning for high availability
    • Viewing RD Session Hosts
    • Configuring an RD Session Host
      • Check an RD Session Host Agent status
      • Change RD Session Host Site assignment
      • View and modify RD Session Host properties
        • Using default settings
        • General
        • Agent settings
        • User profile
        • Application Packages
        • Optimization
        • Desktop access
        • RDP printer
      • User profile
        • User Profile Disks
        • FSLogix Profile Container
          • Configure managing existing profiles by Parallels RAS
          • FSLogix antivirus exclusions
      • Optimization
      • Drive redirection cache
      • Configure logging
    • Grouping and cloning RD Session Hosts
    • Templates
      • Creating an RD Session Host template
      • Assigning a template to a group
      • Managing RD Session Hosts based on a template
    • Using scheduler
      • RD Session Host drain mode examples
      • Maintaining RD Session Hosts based on a template
    • Managing RD Session Host sessions
    • Managing logons
    • Using computer management tools
    • Publishing from an RD Session Host
    • Viewing published resources
  • Virtual Desktop Infrastructure (VDI)
    • Supported Providers
    • RAS Provider Agent information
      • RAS Provider Agent installation options
    • Add a Provider
      • Add a hypervisor Provider
      • Add a cloud Provider
        • Microsoft Azure
          • Introduction and prerequisites
          • Create Microsoft Azure AD application
          • Add Microsoft Azure as a Provider
          • Microsoft Azure and templates
        • Amazon Web Services
          • Introduction and prerequisites
          • Design considerations
          • Step 1. Creating an IAM user for programmatic access
          • Step 2. Adding AWS as a Provider
    • Modifying Provider configuration
    • Configure logging
    • Enabling high availability for VDI
    • Installing RAS Provider Agent using the installer
      • Checking the RAS Provider Agent status
    • Site defaults (VDI)
    • Templates
      • Virtual desktop templates
      • Multi-provider template distribution
      • Creating a VM template
        • Step 1: Check and install the Agent
        • Step 2: Configure the template
          • User profile
          • Properties
          • Additional properties
          • Instance types
          • Storage
          • Distribution
          • Advanced
          • Preparation
          • Optimization
          • License keys
          • Settings
          • Security
          • Summary
          • Guest VM naming
        • Parallels Test Template Wizard
        • Modifying template properties
      • How guest VMs are created from a template
      • Manually adding a guest VM
      • Assigning a template to a pool or group
      • Template maintenance
      • Template status
      • Managing multi-provider template distribution
      • Managing template-based guest VMs
    • VDI pool management
      • Adding and deleting pools
      • Adding and deleting pool members
      • Using a wildcard to filter VMs
      • Managing guest VMs in pools
    • Managing guest VMs
    • Persistent guest VMs
    • Using scheduler
    • Using a Provider in multiple farms
    • Using computer management tools
    • Publishing from a guest VM
    • Viewing Provider summary
    • Managing VDI sessions
    • Remote PC pools
      • Adding a Provider
      • Adding Remote PCs to a Provider
      • Adding Remote PCs to a pool
      • Managing Remote PCs in a pool
      • Persistent Remote PCs
      • RAS Guest Agent installation options
  • Azure Virtual Desktop
    • Introduction
    • Prerequisites
    • Deploy Azure Virtual Desktop
      • Enable Azure Virtual Desktop and add a provider
      • Add a workspace
      • Add a host pool
    • Manage Azure Virtual Desktop
      • Manage providers
      • Manage workspaces
      • Manage host pools
      • Manage templates
        • Create a template
        • Manage existing templates
      • Manage hosts
      • Manage sessions
      • Using scheduler
    • Site defaults (Azure Virtual Desktop)
      • Site defaults for single-session hosts
      • Site defaults for multi-session hosts
    • Verify the deployment
    • Publish resources
    • Using Parallels Client with Azure Virtual Desktop
  • Remote PCs
    • Overview
    • Adding a Remote PC to a Farm
      • Admin-initiated Remote PC enrollment
      • Self-service Remote PC enrollment
    • Configuring a Remote PC
    • Viewing Remote PC summary
    • Using computer management tools
    • Publishing from a Remote PC
  • Publishing
    • Overview
    • Publishing a desktop
    • Publishing an application
    • Publishing an application with MSIX app attach
    • Publishing a web application
    • Publishing a network folder
    • Publishing a document
    • General management tasks
    • Manage published applications
    • Manage published desktops
    • Manage published documents
    • Manage folders
    • Site defaults (Publishing)
    • Using filtering rules
    • Configuring preferred routing
    • Understanding session prelaunch
    • Checking effective access
    • Specifying client settings
    • Quick keypad
  • Session Management
    • Overview
    • Session information
    • Monitoring settings
    • Managing sessions
    • The Resources tab
  • SSL Certificate Management
    • Generating a self-signed certificate
    • Generating a certificate signing request (CSR)
    • Let's Encrypt certificates
      • Requesting a Let's Encrypt Certificate
      • How Parallels RAS requests certificates from Let's Encrypt
    • Importing a certificate
    • Exporting a certificate
    • Assigning a certificate to Secure Gateways and HALBs
    • Auditing certificates
    • Permissions to manage certificates
    • Upgrading from an older RAS version
  • Connection and Authentication Settings
    • RAS Connection Broker connection settings
    • Remote session settings
    • Logon hours settings
    • Restricting access by Parallels Client type and build number
    • Multi-factor authentication
      • Adding an MFA provider
      • Using RADIUS
        • Connection
        • Attributes
        • Automation
        • Advanced
        • Configuring Azure MFA
        • Configuring Duo
      • Using TOTP
        • Configuring TOTP
        • Configuring Google Authenticator
        • Configuring Microsoft Authenticator
      • Using Deepnet DualShield
        • Supported tokens
        • Configuring DualShield 5.6+ Authentication Platform
        • Configuring Parallels RAS to use the DualShield Authentication Platform
        • Connect to a RAS Farm
      • Using SafeNet
        • Configuring SafeNet
      • Configuring MFA rules
    • Allowing users to change domain password
    • Allowing users to discover RAS connections via email address
  • Load Balancing and HALB
    • Resource based & round robin load balancing
      • Configure CPU optimization
    • High availability load balancing (HALB)
      • Deploying a Parallels HALB appliance
      • Adding a HALB virtual server
      • HALB Device status and version number
      • HALB maintenance
      • HALB connection and session information
      • Changing the HALB appliance password
  • RAS Multi-Tenant Architecture
    • Overview
    • Architecture description
      • Implementation overview
      • User connection flow
    • Deploying Tenant Broker and Tenants
      • Deploying Tenant Broker
      • Deploying a Tenant
        • Join a Tenant to Tenant Broker
        • Joining with a secret key
        • Verify join status
        • Configure network
        • Assign a public domain address
        • Configure an SSL certificate
        • Set up routing for incoming traffic
      • User authentication
      • Unjoining from Tenant Broker
    • Managing Tenants
      • Tenant configuration
      • Deleting a Tenant object
      • Opening a Tenant console
    • Shared Gateways
    • Third-party network load balancers
    • Web Client and Themes
    • Monitoring Tenants
    • Tenant Broker compatibility and updates
    • Upgrading from an older RAS version
    • Configuring notifications
    • Communication ports
  • SAML SSO Authentication
    • Introduction
    • System requirements
    • SAML basics
    • SAML configuration
      • Prerequisites
      • IdP side configuration
      • SP side configuration (RAS side)
      • Active Directory user account configuration
      • Configure certificate authority templates
        • Create an Enrollment Agent template
        • Create a smartcard logon certificate template
      • RAS Enrollment Server configuration
      • RAS Enrollment Server high availability
      • SAML integration examples and tips
        • User account attributes
        • Security tip
    • Parallels Client configuration
    • Parallels client policy configuration
    • Test the SAML SSO deployment
    • Error messages
  • Parallels Web Client and User Portal
    • Configure Web Client
    • Configure Themes
      • General Theme settings
      • Web Client Theme settings
        • URLs
        • Branding
        • Colors
        • Language bar
        • Messages
        • Input prompt
        • Gateway
        • Legal policies
      • Parallels Client for Windows Theme settings
      • General Theme tasks
      • Delegating session management permissions
    • Open Parallels Web Client
    • Main menu options
    • Running remote applications and desktops
      • Using drag and drop functionality
      • Native clipboard experience
      • Other useful features
    • Auto login
    • Direct App access
    • Using the toolbar
      • Using the toolbar on desktop computers
      • Using the Toolbar on Mobile Devices
      • Using the remote clipboard
      • Hiding toolbar items
  • Universal Printing
    • Managing Universal Printing settings
    • Universal Printing drivers
    • Font management
  • Universal Scanning
    • Managing Universal Scanning
    • Adding scanning applications
  • User Device Management and Client Policies
    • Inviting users to connect to Parallels RAS
    • Mass configuring user devices
    • Enabling Help Desk support
    • Monitoring devices
      • Getting additional device information
    • Windows device groups
    • Managing Windows devices
      • Windows desktop replacement
    • Scheduling Windows devices & groups power cycles
    • Client Policies
      • Add a new client policy
      • Configure session settings
        • Connection
        • Display
        • Printing
        • Scanning
        • Audio
        • Keyboard
        • Local devices and resources
        • Experience
        • Network
        • Server authentication
        • Advanced settings
      • Configure client policy options
      • Configure control settings
      • Configure Gateway redirection
      • Client policy backward compatibility
      • Policy information in Parallels Client
    • Configuring remote file transfer
      • Configure file transfer for a server
      • Configure file transfer in User Portal
      • Configure file transfer for a client policy
  • Reporting
    • System requirements
    • Install Microsoft SQL Server
      • Install Microsoft SQL Server 2016 or earlier
      • Install Microsoft SQL Server 2017 or 2019
    • Install Parallels RAS Reporting
    • Running Parallels RAS reports
    • GDPR compliance
  • Performance Monitor
    • Overview
    • Install RAS Performance Monitor
    • Using Parallels RAS Performance Monitor
    • Configure RAS Performance Monitor Security
    • Updating RAS Performance Monitor
  • Common Management Tasks
    • Recovery - add a root administrator
    • Host name resolution
    • Computer management tools
    • Site information
    • Site settings
    • Using MSIX application packages
    • Settings audit
    • Upgrading RAS agents
    • Licensing
    • Configure HTTP proxy settings
    • System event notifications
      • Configuring notification handlers
      • Configuring notification scripts
      • Configuring SMTP server connection for event notifications
    • RAS session variables
    • Maintenance and backup
      • Exporting and importing Farm settings from the command line
    • Problem reporting and troubleshooting
    • Logging
    • Suggest a feature
  • Parallels RAS Management Portal
    • Overview
    • Prerequisites
    • Installation
    • Log in to RAS Management Portal
    • Configure RAS Web Administration Service
    • RAS Management Portal user interface
  • Parallels RAS APIs
    • RAS PowerShell API
    • RAS REST API
      • Installation
      • Permissions
      • Getting started
      • Logging in and sending requests
      • More information
    • RAS Web Client API and Parallels Client URL scheme
  • Appendix
    • Microsoft license requirements in Parallels RAS
    • Port reference
      • Parallels Client
      • Web browsers
      • HALB
      • RAS Secure Gateway
      • RAS Connection Broker
      • RAS Console
      • SSRS
      • RAS Reporting
      • RAS Web Administration Service (REST/Management Portal)
      • RAS PowerShell
      • RAS Provider Agent
      • RAS Enrollment Server
      • RAS RD Session Host Agent
      • RAS Guest Agent
      • RAS Remote PC Agent
      • Tenant Broker
      • Active Directory and Domain Services ports
      • Azure Virtual Desktop
    • RAS performance counters

View PDF

Remote PCs

In This SectionOverviewAdding a Remote PC to a FarmConfiguring a Remote PCViewing Remote PC summaryUsing computer management toolsPublishing from a Remote PC
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