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Parallels Remote Application Server | Administrator's Guide | 19.3
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19
v.
18
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15.5
Docs
Administrator's Guide
RD Session Hosts
Manage RD Session Hosts
Manage sessions (RD Session Host)
Introduction
Parallels RAS 19 release history
About Parallels RAS
About this guide
What's new
Terms and abbreviations used in this guide
Installing Parallels RAS
System requirements
Hardware requirements
Software requirements
Microsoft license requirements
Install Parallels RAS
Log in and activate Parallels RAS
Getting Started with Parallels RAS
The Parallels RAS Console
Set up a basic Parallels RAS Farm
Add an RD Session Host
Publish applications
Invite users
Azure Virtual Desktop
Conclusion
Farm and Sites
Connecting to a Parallels RAS Farm
About Sites
Sites in the RAS Console
Adding a Site to the Farm
Replicating Site settings
Managing Licensing Site
Managing administrator accounts
Adding an administrator account
Administrator account permissions
Managing administrator accounts
Configure RAS Console idle sessions
Using instant messaging
Joining Customer Experience Program
RAS Connection Broker
Configuring RAS Connection Brokers
Secondary Connection Brokers
Managing Secondary Connection Brokers
Using computer management tools
RAS Secure Gateway
Overview
Adding a RAS Secure Gateway
Manually adding a RAS Secure Gateway
Checking the RAS Secure Gateway status
Configuring a RAS Secure Gateway
Enable or disable a Secure Gateway
Set public address
Set IP addresses for client connections
Site defaults (Secure Gateways)
Gateway mode and forwarding settings
Gateway network options
SSL/TLS encryption
SSL server configuration
Configure User Portal
Using Site defaults
Enable or disable User Portal
Client settings
Network load balancers access
Wyse ThinOS support
Secure Gateway security
Web request load balancing
Secure Gateway tunneling policies
Configure logging
Viewing Secure Gateway summary and metrics
Using computer management tools
RD Session Hosts
RD Session Host types
Add an RD Session Host
Installing the agent manually
Add a template-based RD Session Host
Manage RD Session Hosts
Manage host pools (RD Session Hosts)
Add host pools (RD Session Hosts)
Manage templates (RD Session Hosts)
Creating an RD Session Host template
Assigning a template to a host pool (RD Session Host)
Managing RD Session Hosts based on a template
Manage hosts (RD Session Hosts)
Viewing RD Session Hosts
Check an RD Session Host Agent status
Change RD Session Host Site assignment
View and modify RD Session Host properties
Using default settings
General
Agent settings
User profile
Application Packages
Optimization
Desktop access
RDP printer
User profile
User Profile Disks
FSLogix
Configure managing existing profiles by Parallels RAS
FSLogix antivirus exclusions
Optimization
Drive redirection cache
Configure logging
Manage sessions (RD Session Host)
Using scheduler (RD Session Hosts)
RD Session Host drain mode examples
Maintaining RD Session Hosts based on a template
Using scheduler (RDSH WIP)
Planning for high availability
Managing logons
Using computer management tools
Publishing from an RD Session Host
Viewing published resources
Virtual Desktop Infrastructure (VDI)
Supported providers
Add a provider
RAS Provider Agent information
RAS Provider Agent installation options
Add a hypervisor provider
Add a cloud Provider
Microsoft Azure
Introduction and prerequisites
Create Microsoft Entra ID application
Add Microsoft Azure as a Provider
Microsoft Azure and templates
Amazon Web Services
Introduction and prerequisites
Design considerations
Step 1. Creating an IAM user for programmatic access
Step 2. Adding AWS as a Provider
Manage VDI
Manage providers (VDI)
Installing RAS Provider Agent using the installer
Checking the RAS Provider Agent status
Using a Provider in multiple farms
Manage host pools (VDI)
Add host pools (VDI)
Delete host pools (VDI)
Add and delete host pool members
Using a wildcard to filter VMs
Managing hosts in pools
Manage templates (VDI)
Virtual desktop templates
Multi-provider template distribution
Creating a VM template
Step 1: Check and install the Agent
Step 2: Configure the template
Properties
Distribution
Advanced
Preparation
Optimization
License keys
Summary
Host naming
Parallels Test Template Wizard
Modifying template properties
How hosts are created from a template
Manually adding a host
Assigning a template to a host pool (VDI)
Template maintenance
Template status
Managing multi-provider template distribution
Managing template-based hosts
Manage hosts (VDI)
Persistent hosts
Manage sessions (VDI)
Using scheduler (VDI)
Using scheduler (VDI WIP)
Configure logging
Enabling high availability for VDI
Site defaults (VDI)
Using computer management tools
Viewing Provider summary
Remote PC pools
Adding a Provider
Adding Remote PCs to a Provider
Adding Remote PCs to a pool
Managing Remote PCs in a pool
Persistent Remote PCs
RAS Guest Agent installation options
Azure Virtual Desktop
Introduction
Prerequisites
Deploy Azure Virtual Desktop
Enable Azure Virtual Desktop and add a provider
Add workspaces
Add host pools (Azure Virtual Desktop)
Manage Azure Virtual Desktop
Manage providers (Azure Virtual Desktop)
Manage workspaces (Azure Virtual Desktop)
Manage host pools (Azure Virtual Desktop)
Manage templates (Azure Virtual Desktop)
Create a template
Manage existing templates
Assigning a template to a host pool (Azure Virtual Desktop)
Manage hosts (Azure Virtual Desktop)
Manage sessions (Azure Virtual Desktop)
Using scheduler (Azure Virtual Desktop)
Using scheduler (Azure Virtual Desktop WIP)
Site defaults (Azure Virtual Desktop)
Site defaults for single-session hosts
Site defaults for multi-session hosts
Using Parallels Client with Azure Virtual Desktop
Verify the deployment
Remote PCs
Overview
Adding a Remote PC to a Farm
Admin-initiated Remote PC enrollment
Self-service Remote PC enrollment
Configuring a Remote PC
Viewing Remote PC summary
Using computer management tools
Publishing
Overview
Publishing a desktop
Publishing an application
Publishing an application with MSIX app attach
Publishing a web application
Publishing a network folder
Publishing a document
General management tasks
Manage published applications
Manage published desktops
Manage published documents
Manage folders
Site defaults (Publishing)
Using filtering rules
Configuring preferred routing
Understanding session prelaunch
Checking effective access
Specifying client settings
Quick keypad
Session Management
Overview
Session information
Monitoring settings
Managing sessions
The Resources tab
SSL Certificate Management
Generating a self-signed certificate
Generating a certificate signing request (CSR)
Let's Encrypt certificates
Requesting a Let's Encrypt Certificate
How Parallels RAS requests certificates from Let's Encrypt
Importing a certificate
Exporting a certificate
Assigning a certificate to Secure Gateways and HALBs
Auditing certificates
Permissions to manage certificates
Upgrading from an older RAS version
Connection and Authentication Settings
RAS Connection Broker connection settings
Remote session settings
Logon hours settings
Restricting access by Parallels Client type and build number
Multi-factor authentication
Adding an MFA provider
Using RADIUS
Connection
Attributes
Automation
Advanced
Configuring Azure MFA
Configuring Duo
Using TOTP
Configuring TOTP
Configuring Google Authenticator
Configuring Microsoft Authenticator
Using Deepnet DualShield
Supported tokens
Configuring DualShield 5.6+ Authentication Platform
Configuring Parallels RAS to use the DualShield Authentication Platform
Connect to a RAS Farm
Using SafeNet
Configuring SafeNet
Configuring MFA rules
Allowing users to change domain password
Allowing users to discover RAS connections via email address
Load Balancing and HALB
Resource based & round robin load balancing
Configure CPU optimization
High availability load balancing (HALB)
Prerequisites
Deploying a Parallels HALB appliance
Adding a HALB virtual server
HALB Device status and version number
HALB maintenance
HALB connection and session information
Changing the HALB appliance password
RAS Multi-Tenant Architecture
Overview
Architecture description
Implementation overview
User connection flow
Deploying Tenant Broker and Tenants
Deploying Tenant Broker
Deploying a Tenant
Join a Tenant to Tenant Broker
Joining with a secret key
Verify join status
Configure network
Assign a public domain address
Configure an SSL certificate
Set up routing for incoming traffic
User authentication
Unjoining from Tenant Broker
Managing Tenants
Tenant configuration
Deleting a Tenant object
Opening a Tenant console
Shared Gateways
Third-party network load balancers
Web Client and Themes
Monitoring Tenants
Tenant Broker compatibility and updates
Upgrading from an older RAS version
Configuring notifications
Communication ports
SAML SSO Authentication
Introduction
System requirements
SAML basics
SAML configuration
Prerequisites
IdP side configuration
SP side configuration (RAS side)
Active Directory user account configuration
Configure certificate authority templates
Create an Enrollment Agent template
Create a smartcard logon certificate template
RAS Enrollment Server configuration
RAS Enrollment Server high availability
SAML integration examples and tips
User account attributes
Security tip
Parallels Client configuration
Parallels client policy configuration
Test the SAML SSO deployment
Error messages
Parallels Web Client and User Portal
Configure Web Client
Configure Themes
General Theme settings
Web Client Theme settings
URLs
Branding
Colors
Language bar
Messages
Input prompt
Gateway
Legal policies
Parallels Client for Windows Theme settings
General Theme tasks
Delegating session management permissions
Open Parallels Web Client
Main menu options
Running remote applications and desktops
Using drag and drop functionality
Native clipboard experience
Other useful features
Auto login
Direct App access
Using the toolbar
Using the toolbar on desktop computers
Using the Toolbar on Mobile Devices
Using the remote clipboard
Hiding toolbar items
Universal Printing
Managing Universal Printing settings
Universal Printing drivers
Font management
Universal Scanning
Managing Universal Scanning
Adding scanning applications
User Device Management and Client Policies
Inviting users to connect to Parallels RAS
Mass configuring user devices
Enabling Help Desk support
Monitoring devices
Getting additional device information
Windows device groups
Managing Windows devices
Windows desktop replacement
Scheduling Windows devices & groups power cycles
Client Policies
Add a new client policy
Configure session settings
Connection
Display
Printing
Scanning
Audio
Keyboard
Local devices and resources
Experience
Network
Server authentication
Advanced settings
Configure client policy options
Configure control settings
Configure Gateway redirection
Client policy backward compatibility
Policy information in Parallels Client
Configuring remote file transfer
Configure file transfer for a server
Configure file transfer in User Portal
Configure file transfer for a client policy
Reporting
System requirements
Install Microsoft SQL Server
Install Microsoft SQL Server 2016 or earlier
Install Microsoft SQL Server 2017 or 2019
Install Parallels RAS Reporting
Running Parallels RAS reports
GDPR compliance
Performance Monitor
Overview
Install RAS Performance Monitor
Using Parallels RAS Performance Monitor
Configure RAS Performance Monitor Security
Updating RAS Performance Monitor
Common Management Tasks
Recovery - add a root administrator
Host name resolution
Computer management tools
Site information
Site settings
Using MSIX application packages
Using template versions
Settings audit
Upgrading RAS agents
Licensing
Configure HTTP proxy settings
System event notifications
Configuring notification handlers
Configuring notification scripts
Configuring SMTP server connection for event notifications
RAS session variables
Maintenance and backup
Exporting and importing Farm settings from the command line
Problem reporting and troubleshooting
Logging
Suggest a feature
Parallels RAS Management Portal
Overview
Prerequisites
Installation
Log in to RAS Management Portal
Configure RAS Web Administration Service
RAS Management Portal user interface
Parallels RAS APIs
RAS PowerShell API
RAS REST API
Installation
Permissions
Getting started
Logging in and sending requests
More information
RAS Web Client API and Parallels Client URL scheme
Appendix
Microsoft license requirements in Parallels RAS
Port reference
Parallels Client
Web browsers
HALB
RAS Secure Gateway
RAS Connection Broker
RAS Console
SSRS
RAS Reporting
RAS Web Administration Service (REST/Management Portal)
RAS PowerShell
RAS Provider Agent
RAS Enrollment Server
RAS RD Session Host Agent
RAS Guest Agent
RAS Remote PC Agent
Tenant Broker
Active Directory and Domain Services ports
Azure Virtual Desktop
RAS performance counters
View PDF
Manage sessions (RD Session Host)
Please see
Session Management
.
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