Introduction  Installing Parallels RAS  Getting Started with Parallels RAS  Parallels RAS Farm and Sites  RAS Publishing Agent  RAS Secure Client Gateway  RD Session Hosts  VDI and Virtual Desktops     Supported VDI Providers     RAS VDI Agent Information     Add a VDI Provider     Installing RAS VDI Agent Manually     Modifying VDI Provider Configuration     Enabling High Availability for VDI     Change VDI Provider Site Assignment     Site Defaults (VDI)     Viewing Guest VMs on a VDI Provider     Templates        Template Types and Guest OS Requirements        Creating a Template           Stage 1: Check and Install the Agent Software           Stage 2: Configure the Template           Parallels Test Template Wizard           Modifying Template Properties        How Guest VMs Are Created From a Template        Manually Adding a Guest VM        Template Maintenance        Managing Template-based Guest VMs     VDI Pool Management     Managing Guest VMs     Persistent Guest VMs     Using Computer Management Tools     Publishing from a Guest VM     Viewing VDI Provider Summary     Managing VDI Sessions     Remote PC Pools  Remote PCs  Managing Published Resources  SSL Certificate Management  Connection and Authentication Settings  RAS Multi-Tenant Architecture  SAML SSO Authentication  Parallels HTML5 Client  Load Balancing and HALB  Universal Printing  Universal Scanning  User Device Management  Parallels RAS Reporting  Parallels RAS Performance Monitor  Common Management Tasks  RAS Web Admin Console  Parallels RAS APIs  Appendix