Viewing Guest VMs on a VDI Provider

To view all guest VMs that exist on a VDI provider, including VMs that are NOT currently managed in Parallels RAS, do the following:

1. Navigate to Farm / <Site> / VDI / Providers.
2. Select a VDI provider for which you want to see the guest VM information and click the Guest VM list button (at the bottom of the window, below the VDI provider list).
3. The Guest VM List dialog opens listing guest VMs.

The dialog displays all guest VMs that exist on the selected VDI provider. This includes template-based and non template-based VMs (which are already managed in Parallels RAS) but also includes virtual machines that were created using native VDI provider tools outside Parallels RAS. The main purpose of this list is to give a RAS administrator a convenient overview of which virtual machines are available on the VDI provider.

While in Guest VM List dialog, you can perform the following tasks on guest VMs:

1. Install or update the RAS Guest Agent in any guest VM, including unmanaged VMs.
2. Perform power operations on guest VMs (start, stop, suspend, reset). Please note that the following requirements and rules/exceptions apply:
   • If you are using Nutanix Acropolis, the suspend operation is not available. The reason for this is Nutanix Acropolis does not support the suspend operation on its virtual machines.
   • If you are using Citrix Hypervisor, guest tools must be installed in a guest VM for the Suspend operation to work. In addition, if guest tools are not installed, the guest VM cannot be shut down gracefully and will be stopped forcefully when you use the Stop option.
3. Use the provided tools to perform standard computer management tasks on a guest VM, such as establishing a remote desktop connection, pinging, and others.
4. Viewing guest VM properties.

Please note that the same tasks (and more) can be performed on managed guest VMs in the VDI / Desktops tab. For more information, see Managing Guest VMs.