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Introduction Installing Parallels RAS Getting Started with Parallels RAS Parallels RAS Farm and Sites RAS Publishing Agent RAS Secure Client Gateway RD Session Hosts VDI and Virtual Desktops Supported VDI Providers RAS VDI Agent Information Add a VDI Provider Installing RAS VDI Agent Manually Modifying VDI Provider Configuration Enabling High Availability for VDI Change VDI Provider Site Assignment Site Defaults (VDI) Viewing Guest VMs on a VDI Provider Templates Template Types and Guest OS Requirements Creating a Template Stage 1: Check and Install the Agent Software Stage 2: Configure the Template Guest VM naming Parallels Test Template Wizard Modifying Template Properties How Guest VMs Are Created From a Template Manually Adding a Guest VM Template Maintenance Managing Template-based Guest VMs VDI Pool Management Managing Guest VMs Persistent Guest VMs Using Computer Management Tools Publishing from a Guest VM Viewing VDI Provider Summary Managing VDI Sessions Remote PC Pools Remote PCs Managing Published Resources SSL Certificate Management Connection and Authentication Settings RAS Multi-Tenant Architecture SAML SSO Authentication Parallels HTML5 Client Load Balancing and HALB Universal Printing Universal Scanning User Device Management Parallels RAS Reporting Parallels RAS Performance Monitor Common Management Tasks RAS Web Admin Console Parallels RAS APIs Appendix