Parallels Remote Application Server Logging Per Server

Parallels Remote Application Server logs are used by Parallels Support for troubleshooting purposes, therefore this type of logging should only be enabled when instructed.

To manage troubleshooting log gathering for a particular server:

1. In the RAS Console, navigate to Farm / Site / Terminal Servers.
2. Global logging is enabled by default. You can choose whether to use the default (standard) or extended logging.
   • To enable extended logging for a server, right-click the server and choose Logging > Enable extended logging. If you open the menu again, a check mark is displayed in front of the Enable extended logging item to indicate that it is turned on.
   • To disable extended logging, click Logging > Enable extended logging again. If you open the menu now, the check park should no longer appear.
3. To view the log file for a server, right-click the server and choose Logging > Request Logs.
4. To clear a server log file, right-click the server and then choose Logging > Clear Log File.