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Software requirements

RAS Publishing Agent and RAS Secure Client Gateway (64-bit versions only)

RAS Publishing Agent and RAS Secure Client Gateway are supported on the following operating systems:

  • Windows Server 2008 R2 up to Windows Server 2022
  • On Windows Server 2016, 2019, and 2022 both Server Core and Desktop Experience installations are supported

Note: RAS Publishing Agent and RAS Secure Client Gateway should not be installed on a domain controller or any other machine where a DHCP server is running. This in general applies to any of the RAS components.

RAS Web Administration Service

Same OS requirements as for RAS Publishing Agent (see above). Note that for larger environments (2000 or more concurrent connections), it is recommended to install the component on a dedicated server. For details, please see https://kb.parallels.com/en/124988.

Please also note that Windows Server 2012 R2 and 2008 R2 must have the following updates installed:

  • Windows Server 2012 R2 — KB2999226
  • Windows Server 2008 R2 — KB2999226 and KB2533623

Newer versions of Windows Server do not require any specific updates.

RAS RD Session Host Agent

RAS RD Session Host Agent is supported on the following operating systems:

  • Windows Server 2008 up to Windows Server 2022
  • Windows Server 2016 and newer must be installed using the "Desktop Experience" installation option.
  • Windows Server 2012 R2 — Server Core installation option is not supported.

RAS VDI Agent / RAS Provider Agent

  • Windows Server 2008 R2 up to Windows Server 2022

For the list of supported VDI providers, see RAS VDI Agent Installation Options.

RAS Guest Agent

  • Windows Server 2008 R2 up to Windows Server 2022
  • Windows 7 up to Windows 11

Remote PC Agent

  • Windows Server 2008 R2 up to Windows Server 2022
  • Windows 7 up to Windows 11

Parallels RAS PowerShell

  • Windows Server 2008 with Service Pack 2 up to Windows Server 2022
  • Windows 7 up to Windows 11
  • Windows Management Framework 3.0 and .NET Framework 4.5.2 must be installed

Parallels RAS Console

  • Windows Server 2008 R2 up to Windows Server 2022
  • Windows 7 up to Windows 11

RAS HTML5 Gateway

  • Windows Server 2008 R2 up to Windows Server 2022

RAS Enrollment Server

  • Windows Server 2008 R2 up to Windows Server 2022

Parallels Client

Parallels Client is approved for the following operating systems (both 32-bit and 64-bit systems are supported, where applicable):

  • Windows 7, 8.x, 10, 11
  • Windows Server 2008 R2 up to Windows Server 2022
  • macOS 10.11 El Capitan up to macOS 12 Monterey. Parallels Client runs natively on both Intel and Apple M1 Mac computers.
  • iOS 11.x, 12, 13.x, 14, 15; iPadOS 13.x, 14, 15.
  • Android 5.0 up to 12
  • Chrome OS

Parallels Client for Linux supports the following Linux distributions (x64 versions only):

  • Ubuntu 16.04 LTS, 18.04 LTS, 20.04 LTS
  • Debian 9 (Stretch), Debian 10 (Buster)
  • Fedora 33, 34
  • CentOS 7, 8
  • Linux Mint 19, 20
  • ThinOS/ Dell Wyse Thin Clients. Note that ThinOS 9 and above are not supported.

For a list of supported thin clients and supported hardware from Technology Partners such as Igel, HP, 10Zig, and more, please see the following KB article: https://kb.parallels.com/124606.
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