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RAS VDI Agent installation options

If you are installing a dedicated RAS VDI Agent, you first need to determine where it will be installed. Depending on the VDI provider type, the following options are available:

  • The host on which the hypervisor is running. This option is available for Microsoft Hyper-V only.
  • A supported version of Windows Server running on a physical box or in a virtual machine. For supported Windows Server versions, see Software requirements > RAS VDI Agent.

The following table lists RAS VDI Agent installation options for each supported VDI provider:

VDI provider

Built-in Agent (part of PA)

Agent on a VDI provider

Agent on a Windows Server (VM or HW)

Microsoft Hyper-V

Yes

Yes

Yes*

Microsoft Hyper-V Failover Cluster

Yes

No

Yes*

VMware VCenter

Yes

No

Yes*

VMware ESXi

Yes

No

Yes*

Scale Computing HC3

Yes

No

Yes*

Nutanix Acropolis

Yes

No

Yes*

Remote PC (see the Note below)

Yes

No

Yes*

Microsoft Azure

Yes

No

Yes*

* High Availability is not available with these VDI Agent installation options. For details, see Enabling high availability for VDI.

Note: The Remote PC is a special type that can be used to create and manage pools of Remote PCs as part of hosted desktop infrastructure (HDI). When you add a VDI provider of this type, you can manage it like one of the real VDI providers with some limitations, such as you cannot create templates and use some other strictly VDI-specific functions. The main feature when using this type is the ability to create pools of HDI-based Remote PCs (e.g. HPE Moonshot System, Atrust Remote PC Array) and making PCs persistent by assigning an individual PC to a specific user. For more info, see Remote PC pools.

In the table above, find the VDI provider type that you are using and see where the RAS VDI Agent can be installed. Depending on the available choices, do one of the following:

  • Built-in Agent: The agent is a part of RAS Publishing Agent, so it is already installed. When possible, it is always recommended to use the built-in VDI Agent for high availability and business continuity.
  • Agent on a VDI provider: This option is only available if you are using Microsoft Hyper-V. You can simply install the agent on the host, as described in Add a VDI provider.
  • Agent on a Windows Server (VM or HW): To use this option, make sure you have a physical box or a virtual machine running a supported version of Windows Server. You will need to specify its FQDN or IP address when adding a VDI provider to the Farm.