Permissions

To allow access to RAS Web Admin Console features, a user (e.g. a helpdesk representative) must have sufficient rights. When creating a new user in Parallels RAS, use the Power Administrator or Custom Administrator role and grant the user the following permissions:

• Allow viewing of site information
• Allow session management
• Allow connection changes
• Allow viewing of RAS Reporting

For more information about setting up an administrator account, see Managing Administrator Accounts.