Installation

To use RAS Web Admin Console, you need to install RAS Web Administration Service on the server where you have RAS Publishing Agent installed. Once the service is installed, you can begin using the console immediately.

To install RAS Web Administration Service:

1. Run the Parallels RAS installer (the same one you use to install other Parallels RAS components) on the server where RAS Publishing Agent is running.
2. On the Select Installation Type page, select Custom.
3. On the next page, select to install the Parallels RAS Web Administration Service component.
4. Click Next and follow the onscreen instructions.

User permissions

To allow access to RAS Web Admin Console features, a user (e.g. a helpdesk representative) must have sufficient rights. When creating a new user in Parallels RAS, use the Power Administrator or Custom Administrator role and grant the user the following permissions:

• Allow viewing of site information
• Allow session management
• Allow connection changes
• Allow viewing of RAS Reporting

For more information about setting up an administrator account, see Managing Administrator Accounts.