Participating in Customer Experience Program

The Parallels Customer Experience Program is a feedback solution that allows Parallels Desktop to automatically collect usage statistics and system information that will help Parallels to develop new features and updates for future releases. When you install Parallels Desktop on a Mac computer, it is automatically set up to participate in the Customer Experience Program. If you want to turn the participation off, you can use the prlsrvctl command line utility and execute the following command on every Mac after installing Parallels Desktop:

prlsrvctl set --cep off

To turn the participation in the Customer Experience Program back on, execute the following command:

prlsrvctl set --cep on

The same actions can also be done through the Parallels graphical user interface by clicking Parallels Desktop > Preferences > Advanced and then selecting (or un-selecting) the Feedback option.

If you are using the Parallels mass deployment package to deploy Parallels Desktop, you can set this option in the deployment configuration file . When that's done, Parallels Desktop will be installed on a Mac with this option already set as desired.