Installing RAS VDI Agent using the installer

This topic describes a workaround for a situation when you want to install a dedicated RAS VDI Agent on a specific server, but the push installation from the RAS Console cannot be performed for any reason. If that happens, you can install the agent by running the installer directly on the target server.

Note: You can only use these instructions to install RAS VDI Agent in Windows.

To install the dedicated RAS VDI Agent:

1. Log in to the server where you want RAS VDI Agent installed using an administrator account and close all other applications.

Copy the standard Parallels RAS installer (RASInstaller.msi) to the server and run it:

1. When you get to the Select Installation Type page, select Custom and click Next.
2. Click on RAS VDI Agent dedicated and select Entire Feature will be installed on local hard drive from the drop-down menu.
3. Ensure that all other components are cleared (excluded from the installation) and click Next.
4. Click Install and follow he onscreen instruction to install the agent.

The RAS VDI Agent does not require any configuration. Once it is installed, go back to the RAS Console, highlight the server name and click Troubleshooting > Check Agent. If the agent is installed properly, the status should change to Agent Installed.

To uninstall the RAS VDI Agent from a server:

1. Navigate to Start > Control Panel > Programs > Uninstall a Program.
2. Find Parallels Remote Application Server in the list of installed programs.
3. If you don't have any other Parallels RAS components on the server that you want to keep, right-click Parallels Remote Application Server and then click Uninstall. Follow the instructions to uninstall the program. You may skip the rest of these instructions.
4. If you have other RAS components that you want to keep on the server, right-click Parallels Remote Application Server and then click Change.
5. Click Next on the Welcome page.
6. On the Change, repair, or remove page, select Change.
7. On the next page, select Custom.
8. Select RAS VDI Agent dedicated, then click the drop-down menu in front of it, and click Entire feature will be unavailable.
9. Click Next and complete the wizard.