Introduction  Installing Parallels RAS  Getting Started with Parallels RAS  Parallels RAS Farm and Sites  RAS Publishing Agent  RAS Secure Client Gateway  RD Session Hosts  VDI and Virtual Desktops  Remote PCs  Managing Published Resources  SSL Certificate Management  Connection and Authentication Settings  RAS Multi-Tenant Architecture  SAML SSO Authentication  Parallels HTML5 Client  Load Balancing and HALB     Resource Based & Round Robin Load Balancing     Load Balancing Advanced Settings     High Availability Load Balancing        Deploying a Parallels HALB Appliance        Configuring HALB in the RAS Console        HALB Device Status and Version Number        Changing the HALB Appliance Password  Universal Printing  Universal Scanning  User Device Management  Parallels RAS Reporting  Parallels RAS Performance Monitor  Common Management Tasks  RAS Web Admin Console  Parallels RAS APIs  Appendix