RAS Guest Agent Installation Options

To be managed in a remote PC pool, a remote PC must have RAS Guest Agent installed. This can be done using one of the following options:

• When you add an individual remote PC to a pool, you'll be asked to upgrade the agent. Follow the onscreen instructions and install or upgrade it.
• When you add all remote PCs in a host to a pool at once, you can add them first and then use the Tasks > Upgrade all Agents menu option in the Desktops tab.
• When you assign remote PCs to a VDI provider via Active Directory, you can have a Group Policy in the OU with a script to deploy the agent. See Configuring the VDI Provider > Dynamic (VDI subtype).
• To install or upgrade the agent on an individual remote PC, select it in the Desktops tab and click Tasks > Troubleshooting > Check agent option. In the dialog that opens, click Install.
• Finally, you can install RAS Guest Agent manually by running the Parallels RAS installer on a remote PC and selecting to install the RAS Guest Agent component.