Managing Remote PCs in a Pool

Management of pool-based remote PCs includes assigning a PC to a specific user, upgrading the RAS Guest Agent, viewing and modifying PC properties, performing some standard administrative tasks, and some others.

To manage Remote PCs in a pool:

1. In Farm / <Site> / VDI, select the Desktops tab.
2. Note that the list on this tab includes all managed desktops, including guest VMs and pool-based remote PCs. You can order the list by the Pool column to see remote PCs assigned to a particular pool.
3. Select a remote PC, click the Tasks drop-down menu and choose one of the options described below. Note that not all options available in the Tasks menu are applicable to remote PCs. The list below describes only the options that you can use with pool-based remote PCs.

The Tasks menu options that apply to remote PCs are:

• Upgrade all Agents. Upgrade RAS Guest Agent in all remote PCs (and guest VMs) in the list.
• Assign. Assign a remote PC to a specific user (make a PC persistent). Click the menu option and specify a user.
• Unassign. Remove the user assignment (persistence) from a remote PC.
• Show sessions. Switches the view to the Sessions tab and displays the session information.
• Tools. Allows to perform a set of standard operations, such as establishing a remote desktop connection, pinging, rebooting/shutting down a remote PC, and others.

  Note: Please note that apart from rebooting and shutting down (see above), no other power operations (start, stop, suspend, reset) are possible with pool-based remote PCs. This functionality will be added in the upcoming Parallels RAS releases.

• Troubleshooting. Check and install/upgrade the RAS Guest Agent in a remote PC.
• Reset properties. Resets remote PC properties to their default values. See Properties below.
• Properties. Opens a dialog where you can view and modify remote PC settings. The General tab allows you to temporarily disable the remote PC in a pool (use the Do not use this guest VM option). This is specifically useful when you need to perform maintenance tasks on a PC. You can also view and modify the remote PC display name, computer name, and the port number on which it communicates with the VDI provider. For the description of Settings and Security tabs, see Site Defaults.