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Creating User Accounts on Deepnet

When adding new user accounts on Deepnet, it is important that the domain name is included with the Login Name of the user, therefore the entry should be in the following format: \\domain\username.

Users created automatically by Parallels applications are already in that format but users imported from the Deepnet console must be corrected.

To correct the usernames:

  1. Open the Deepnet Properties dialog (Connection >Multi-factor authentication > Settings).
  2. Select the Application tab.
  3. Click the Verify Deepnet user account names button.

Note that users added in the format of username@domain will be automatically changed to the appropriate format (\\domain\username).