#
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
A
About Parallels RAS
About Sites
About This Guide
Active Directory and Domain Services Ports
Active Directory User Account Configuration
Active Directory User Account Configuration
Prerequisites
RAS Enrollment Server Configuration
SAML Configuration
Active Sessions
Active Sessions
Managing RD Session Hosts
Add a Cloud VDI Provider
Add a Cloud VDI Provider
Add a Hypervisor VDI Provider
Add a VDI Provider
Add a Hypervisor VDI Provider
Add a Cloud VDI Provider
Add a Hypervisor VDI Provider
Add a VDI Provider
Add a New Client Policy
Add a New Client Policy
Client Policies
Add a VDI Provider
Add a VDI Provider
RAS VDI Agent Information
RAS VDI Agent Installation Options
Stage 2: Configure the Template
Add an RD Session Host
Add an RD Session Host
Add an RD Session Host
Add Microsoft Azure as a VDI Provider
Add a Cloud VDI Provider
Add Microsoft Azure as a VDI Provider
Introduction and Prerequisites
Modifying VDI Provider Configuration
Adding a RAS Secure Client Gateway
Adding a Remote PC
Adding a Site to the Farm
Adding a VDI Provider
Adding a VDI Provider
Remote PC Pools
Adding an Administrator Account
Adding an Administrator Account
Managing Administrator Accounts
Adding and Deleting Pool Members
Adding and Deleting Pool Members
VDI Pool Management
Adding and Deleting Pools
Adding and Deleting Pools
VDI Pool Management
Adding Remote PCs to a Pool
Adding Remote PCs to a Pool
Remote PC Pools
Administrator Account Permissions
Adding an Administrator Account
Administrator Account Permissions
Advanced Settings
Advanced Settings
Configure Session Settings
Appendix
Architecture Description
Assign a Public Domain Address
Assign a Public Domain Address
Join a Tenant to Tenant Broker
Tenant Configuration
Assigning a Certificate to Gateways and HALB
Assigning a Certificate to Gateways and HALB
SSL Certificate Management
Audio
Audio
Configure Session Settings
Auditing Certificates
Auditing Certificates
SSL Certificate Management
B
Branding
C
Change RD Session Host Site Assignment
Change RD Session Host Site Assignment
Configuring an RD Session Host
Change VDI Provider Site Assignment
Changes in Parallels RAS 17
Changing the HALB Appliance Password
Check RAS RD Session Host Agent Status
Check RAS RD Session Host Agent Status
Configuring an RD Session Host
Checking Effective Access
Checking Effective Access
General Management Tasks
Using Filtering Rules
Checking the RAS Secure Client Gateway Status
Checking the RAS VDI Agent Status
Client Policies
Client Policy Backward Compatibility
Client Policies
Client Policy Backward Compatibility
Client Policy Level
Client Settings
Colors
Common Communication Ports
Common Management Tasks
Communication Ports
Communication Ports
Deploying Tenant Broker and Tenants
Implementation Overview
Computer Management Tools
Computer Management Tools
Sites in the RAS Console
Using Computer Management Tools
Using Computer Management Tools
Using Computer Management Tools
Using Computer Management Tools
Using Computer Management Tools
Conclusion
Configure an SSL Certificate
Configure Certificate Authority Templates
Configure Certificate Authority Templates
RAS Enrollment Server Configuration
SAML Configuration
Configure Client Policy Options
Configure Control Settings
Client Policies
Configure Control Settings
Configure Gateway Redirection
Client Policies
Configure Gateway Redirection
Configure HTML5 Client
Configure HTML5 Gateway
Adding a RAS Secure Client Gateway
Adding a Site to the Farm
Configure HTML5 Client
Configure HTML5 Gateway
Gateway
Launching Remote Applications and Desktops
Open Parallels HTML5 Client
Secondary Publishing Agents
SSL/TLS Encryption
Web Request Load Balancing
Configure HTTP Proxy Settings
Configure Logging
Configure Logging
Configure Logging
Configuring an RD Session Host
Configure Network
Configure RAS Console Idle Sessions
Configure Session Settings
Client Policies
Configure Session Settings
Configure Themes
Configure Themes
Delegating Session Management Permissions
SP Side Configuration (RAS side)
Configuring a Remote PC
Configuring Advanced Settings
Configuring an RD Session Host
Configuring Azure MFA
Configuring Deepnet
Configuring DualShield 5.6+ Authentication Platform
Configuring DualShield 5.6+ Authentication Platform
Using Deepnet DualShield
Working with DualShield
Configuring Duo
Configuring Exclusion Rules
Configuring Exclusion Rules
Multi-Factor Authentication
Configuring HALB in the RAS Console
Configuring Notification Handlers
Configuring Notification Scripts
Configuring Notification Handlers
Configuring Notification Scripts
Configuring Notifications
Configuring Notification Handlers
Configuring Notifications
Configuring Parallels RAS for Deepnet
Configuring Parallels RAS to Use the DualShield Authentication Platform
Configuring Parallels RAS to Use the DualShield Authentication Platform
Using Deepnet DualShield
Working with DualShield
Configuring Performance Monitor Security
Configuring RAS Publishing Agents
Configuring RAS Publishing Agents
Enabling High Availability for VDI
Secondary Publishing Agents
Configuring RAS Reporting
Configuring RAS Secure Client Gateway
Configuring RAS Secure Client Gateway
Invite Users
Configuring RAS Web Administration Service
Configuring RAS Web Administration Service
Configuring RAS Web Administration Service
Configuring SafeNet
Configuring SafeNet
Using SafeNet
Configuring SMTP Server Connection for Event Notifications
Configuring Notification Handlers
Configuring SMTP Server Connection for Event Notifications
Inviting Users to Connect to Parallels RAS
Configuring the VDI Provider
Adding a VDI Provider
Configuring the VDI Provider
RAS Guest Agent Installation Options
Remote PC Pools
Connect to a RAS Farm
Connect to a RAS Farm
Using Deepnet DualShield
Working with DualShield
Connecting to a Parallels RAS Farm
Connecting to a Parallels RAS Farm
Sites in the RAS Console
Connecting to a RAS Farm with Deepnet
Connection
Connection and Authentication Settings
Create a Smartcard Logon Certificate Template
Create an Enrollment Agent Template
Configure Certificate Authority Templates
Create an Enrollment Agent Template
Create Branded Windows Client for Mass Distribution
Create Branded Windows Client for Mass Distribution
Parallels Client for Windows Theme Settings
Create Microsoft Azure AD Application
Add a Cloud VDI Provider
Add Microsoft Azure as a VDI Provider
Create Microsoft Azure AD Application
Introduction and Prerequisites
Stage 2: Configure the Template
Creating a Template
Creating a Template
Templates
Creating User Accounts on Deepnet
D
Delegating Session Management Permissions
Deleting a Tenant Object
Deleting a Tenant Object
Managing Tenants
Deploying a Parallels HALB Appliance
Deploying a Tenant
Deploying Tenant Broker
Deploying Tenant Broker and Tenants
Deploying Tenant Broker and Tenants
Upgrading from an older RAS version
Display
Configure Session Settings
Display
E
Enable or Disable a Gateway
Enable or Disable HTML5 Client
Enabling Help Desk Support
Enabling High Availability for VDI
Add a Hypervisor VDI Provider
Add Microsoft Azure as a VDI Provider
Enabling High Availability for VDI
RAS VDI Agent Installation Options
Secondary Publishing Agents
Enabling or Disabling Remote File Transfer
Configuring a Remote PC
Enabling or Disabling Remote File Transfer
Hiding Toolbar Items
Local Devices and Resources
Modifying VDI Provider Configuration
Restrictions
View and Modify RD Session Host Properties
Error Messages
Experience
Configure Session Settings
Experience
Font Management
Managing Scanning Applications
Exporting a Certificate
Exporting a Certificate
SSL Certificate Management
Exporting and Importing Farm Settings via Command Line
F
Font Management
G
Gateway
Gateway
HTML5 Client and Themes
Gateway Mode and Forwarding Settings
Configure HTML5 Gateway
Gateway Mode and Forwarding Settings
Web Request Load Balancing
Wyse ThinOS Support
Gateway Network Options
Gateway Network Options
SSL/TLS Encryption
Gateway Security
Gateway Tunneling Policies
GDPR Compliance
General Management Tasks
General Theme Settings
General Theme Tasks
Generating a Certificate Signing Request (CSR)
Assigning a Certificate to Gateways and HALB
Generating a Certificate Signing Request (CSR)
SSL Certificate Management
Generating a Self-Signed Certificate
Assigning a Certificate to Gateways and HALB
Generating a Certificate Signing Request (CSR)
Generating a Self-Signed Certificate
SSL Certificate Management
Getting started
Getting Started with Parallels RAS
Give Us a Feedback
Give Us a Feedback
The User Menu
Grouping and Cloning RD Session Hosts
Add an RD Session Host
Add an RD Session Host
Grouping and Cloning RD Session Hosts
RD Session Host Types
View and Modify RD Session Host Properties
Guest VM naming
Guest VM naming
Stage 2: Configure the Template
H
HALB
HALB Device Status and Version Number
Hardware Requirements
Hiding Toolbar Items
Hiding Toolbar Items
Using the Toolbar
High Availability Load Balancing
Host Name Resolution
Add an RD Session Host
Add an RD Session Host
Adding a RAS Secure Client Gateway
Adding a Remote PC
Configuring RAS Publishing Agents
Host Name Resolution
Secondary Publishing Agents
How Guest VMs Are Created From a Template
How Guest VMs Are Created From a Template
Templates
HTML5 Client and Themes
HTML5 Client Theme Settings
HTML5 Gateway Level
I
IdP Side Configuration
IdP Side Configuration
SAML Configuration
Implementation Overview
Implementation Overview
Upgrading from an older RAS version
Importing a Certificate
Importing a Certificate
SSL Certificate Management
Install Parallels RAS
Installation
Installation
Installation
Installing Parallels RAS
Installing Parallels RAS Performance Monitor
Installing RAS Reporting
Installing RAS VDI Agent Using the Installer
Add a Hypervisor VDI Provider
Installing RAS VDI Agent Using the Installer
Installing Remote PC Agent Manually
Adding a Remote PC
Installing Remote PC Agent Manually
Installing the Agent Manually
Add an RD Session Host
Installing the Agent Manually
Introduction
Introduction
Introduction
Introduction and Prerequisites
Add a Cloud VDI Provider
Introduction and Prerequisites
Invite Users
Configure Client Policy Options
Invite Users
Inviting Users to Connect to Parallels RAS
Mass Configuring User Devices
Inviting Users to Connect to Parallels RAS
J
Join a Tenant to Tenant Broker
Join a Tenant to Tenant Broker
Joining with a Secret Key
Joining Customer Experience Program
Joining with a Secret Key
Join a Tenant to Tenant Broker
Joining with a Secret Key
K
Keyboard
Configure Session Settings
Keyboard
L
Launching Remote Applications and Desktops
Licensing
Licensing
Log In and Activate Parallels RAS
Load Balancing Advanced Settings
Load Balancing and HALB
Local Devices and Resources
Configure Session Settings
Local Devices and Resources
Log In and Activate Parallels RAS
Logging
Configure Logging
Configure Logging
Configuring a Remote PC
Configuring RAS Publishing Agents
Logging
Modifying VDI Provider Configuration
Problem Reporting and Troubleshooting
Logging in and sending requests
M
Main Menu Options
Maintaining RD Session Hosts Based on a Template
Maintaining RD Session Hosts Based on a Template
Using Scheduler
Maintenance and Backup
Manage Folders
General Management Tasks
Manage Folders
Manage Published Applications
Manage Published Desktops
Manage Published Documents
Managing Administrator Accounts
Delegating Session Management Permissions
Manage Folders
Managing Administrator Accounts
Managing Administrator Accounts
Permissions
Sites in the RAS Console
Managing Guest VMs
Managing Guest VMs in Pools
Managing Guest VMs in Pools
VDI Pool Management
Managing Licensing Site
Managing Logons
Managing RD Session Hosts
Managing RDSH Sessions
Managing Remote PCs in a Pool
Managing Remote PCs in a Pool
Remote PC Pools
Managing Scanning Applications
Managing Secondary Publishing Agents
Managing Sessions
Managing Template-based Guest VMs
Managing Template-based Guest VMs
Templates
Managing Tenants
Managing Universal Printing Settings
Managing Universal Scanning
Managing VDI Providers
Managing VDI Sessions
Managing Windows Devices
Managing Windows Devices
Windows Device Groups
Manually Adding a Guest VM
Manually Adding a Guest VM
Templates
Manually Adding a RAS Secure Client Gateway
Mass Configuring User Devices
Microsoft Azure and Templates
Add a Cloud VDI Provider
Microsoft Azure and Templates
Modifying Template Properties
Modifying VDI Provider Configuration
Monitoring Devices
Checking Effective Access
Monitoring Devices
Monitoring Tenants
More information
Multi-Factor Authentication
N
Network
Configure Session Settings
Network
Network Load Balancers Access
Network Load Balancers Access
Web Request Load Balancing
O
Open Parallels HTML5 Client
Opening a Tenant Console
Managing Tenants
Opening a Tenant Console
Opening RAS Management Portal
Overview
Overview
Overview
P
Parallels Client
Parallels Client for Windows Theme Settings
Parallels HTML5 Client
Configure HTML5 Gateway
Parallels HTML5 Client
Parallels RAS 17 Release History
Parallels RAS APIs
Parallels RAS Farm and Sites
Parallels RAS Management Portal
Parallels RAS Performance Monitor
Monitoring Tenants
Parallels RAS Performance Monitor
Parallels RAS Reporting
Parallels Test Template Wizard
Parallels Test Template Wizard
Stage 2: Configure the Template
Permissions
Permissions
Permissions
Permissions to Manage Certificates
Permissions to Manage Certificates
SSL Certificate Management
Persistent Guest VMs
Persistent Guest VMs
Publishing a Desktop from a Guest VM
Publishing a Document from a Guest VM
Publishing a Network Folder from a Guest VM
Publishing a Web Application from a Guest VM
Publishing an Application from a Guest VM
Persistent Remote PCs
Persistent Remote PCs
Remote PC Pools
Planning for High Availability
Port Reference
Add a Hypervisor VDI Provider
Add an RD Session Host
Add an RD Session Host
Adding a RAS Secure Client Gateway
Adding a Remote PC
Communication Ports
Configure Network
Hardware Requirements
Install Parallels RAS
Port Reference
Secondary Publishing Agents
Prerequisites
Prerequisites
Prerequisites
SAML Configuration
Printing
Configure Session Settings
Printing
Problem Reporting and Troubleshooting
Publish Applications
Published Resources Management
Publishing a Desktop from a Guest VM
Publishing a Desktop from a Remote PC
Publishing a Desktop from an RD Session Host
Publishing a Document from a Guest VM
Publishing a Document from a Remote PC
Publishing a Document from an RD Session Host
Publishing a Network Folder from a Guest VM
Publishing a Network Folder from a Remote PC
Publishing a Network Folder from an RD Session Host
Publishing a Web Application from a Guest VM
Publishing a Web Application from a Remote PC
Publishing a Web Application from an RD Session Host
Publishing an Application from a Guest VM
Publishing an Application from a Remote PC
Publishing an Application from an RD Session Host
Publishing App-V Applications
Publishing App-V Applications
Publishing Containerized Applications
Publishing Containerized Applications
Publishing from a Guest VM
Published Resources Management
Publishing from a Guest VM
Publishing From a Pool-Based Remote PC
Persistent Remote PCs
Publishing From a Pool-Based Remote PC
Remote PC Pools
Publishing from a Remote PC
Published Resources Management
Publishing from a Remote PC
Publishing from an RD Session Host
Published Resources Management
Publishing from an RD Session Host
Publishing Turbo.net Applications
Publishing Containerized Applications
Publishing Turbo.net Applications
Q
Quick Keypad
Manage Published Applications
Quick Keypad
R
RAS Agents: RD Session Host, Guest, Remote PC
RAS Console
RAS Enrollment Server
RAS Enrollment Server Configuration
RAS Enrollment Server Configuration
RAS Enrollment Server High Availability
SAML Configuration
RAS Enrollment Server High Availability
RAS Enrollment Server High Availability
SAML Configuration
RAS Guest Agent Installation Options
Adding Remote PCs to a Pool
Configuring the VDI Provider
RAS Guest Agent Installation Options
Remote PC Pools
RAS HTML5 Gateway API and Parallels Client URL Scheme
Invite Users
Launching Remote Applications and Desktops
Mass Configuring User Devices
RAS HTML5 Gateway API and Parallels Client URL Scheme
RAS Multi-Tenant Architecture
About Sites
Gateway
Install Parallels RAS
RAS Multi-Tenant Architecture
RAS Secure Client Gateway
RAS Performance Counters
RAS Performance Counters
Using Parallels RAS Performance Monitor
RAS PowerShell API
RAS Publishing Agent
Log In and Activate Parallels RAS
RAS Publishing Agent
RAS Publishing Agent
RAS Publishing Agent Connection Settings
RAS REST API
Configuring RAS Web Administration Service
Installation
RAS REST API
RAS Secure Client Gateway
RAS Secure Client Gateway
RAS Secure Client Gateway
RAS Secure Client Gateway Overview
Gateway Mode and Forwarding Settings
RAS Secure Client Gateway Overview
RAS Session Variables
RAS VDI Agent
RAS VDI Agent Information
Add a Hypervisor VDI Provider
RAS VDI Agent Information
RAS VDI Agent Installation Options
RD Session Host Drain Mode Examples
RD Session Host Drain Mode Examples
Using Scheduler
RD Session Host Types
RD Session Hosts
Recovery - Add a Root Administrator
Remote PC Pools
Add a Hypervisor VDI Provider
RAS VDI Agent Installation Options
Remote PC Pools
Remote PCs
Supported VDI Providers
Remote PCs
Remote PC Pools
Remote PCs
Remote Session Settings
Replicating Site Settings
About Sites
Replicating Site Settings
Requirements and Configuration
Resource Based & Round Robin Load Balancing
Restricting Access by Parallels Client Type and Build Number
Restrictions
Running Processes
Managing RD Session Hosts
Running Processes
S
SAML Basics
SAML Configuration
SAML Integration Examples and Tips
IdP Side Configuration
SAML Configuration
SAML Integration Examples and Tips
SAML SSO Authentication
Scanning
Configure Session Settings
Scanning
Scheduling Windows Devices & Groups Power Cycles
Scheduling Windows Devices & Groups Power Cycles
Secondary Publishing Agents
Configuring RAS Publishing Agents
Enabling High Availability for VDI
Secondary Publishing Agents
Security Tip
Server Authentication
Configure Session Settings
Server Authentication
Server Info
Managing RD Session Hosts
Server Info
Server Level
Set IP Addresses for Client Connections
Set Up a Basic Parallels RAS Farm
Add an RD Session Host
Publishing from an RD Session Host
Set Up a Basic Parallels RAS Farm
Set up Routing for Incoming Traffic
Settings Audit
Configuring RAS Publishing Agents
Settings Audit
Shared Gateways
Site Defaults (Gateways)
Gateway Mode and Forwarding Settings
Gateway Network Options
Gateway Security
Site Defaults (Gateways)
SSL/TLS Encryption
Using Site Defaults
Site Defaults (Publishing)
Manage Published Applications
Manage Published Desktops
Manage Published Documents
Site Defaults (Publishing)
Site Defaults (VDI)
Managing Guest VMs
Managing Remote PCs in a Pool
Site Defaults (VDI)
Site Information
Site Settings
Configuring a Remote PC
Logging
Modifying VDI Provider Configuration
Site Settings
View and Modify RD Session Host Properties
Sites in the RAS Console
Configuring RAS Publishing Agents
Sites in the RAS Console
Viewing RD Session Hosts
Viewing Remote PC Summary
Viewing VDI Provider Summary
Software Requirements
SP Side Configuration (RAS side)
SAML Configuration
SP Side Configuration (RAS side)
User Account Attributes
Specifying Client Settings
Site Settings
Specifying Client Settings
SSL Certificate Management
Configure an SSL Certificate
Configuring HALB in the RAS Console
SSL Certificate Management
SSL/TLS Encryption
SSL Server Configuration
SSL Server Configuration
SSL/TLS Encryption
SSL/TLS Encryption
Assigning a Certificate to Gateways and HALB
SSL/TLS Encryption
Stage 1: Check and Install the Agent Software
Stage 2: Configure the Template
Suggest a Feature
Supported VDI Providers
System Event Notifications
Configuring Notifications
System Event Notifications
System Requirements
System Requirements
System Requirements
T
Template Maintenance
How Guest VMs Are Created From a Template
Template Maintenance
Templates
Upgrading RAS Agents
Template Types
Creating a Template
Stage 1: Check and Install the Agent Software
Template Types
Templates
Templates
Adding and Deleting Pool Members
Grouping and Cloning RD Session Hosts
Microsoft Azure and Templates
Templates
View and Modify RD Session Host Properties
Tenant Broker
Tenant Configuration
Join a Tenant to Tenant Broker
Managing Tenants
Tenant Configuration
Verify Join Status
Terms and Abbreviations Used in This Guide
Test the SAML SSO Deployment
The Parallels RAS Console
The Site Page
The User Menu
Third Party Network Load Balancers
U
Universal Printing
Universal Printing Drivers
Universal Scanning
Unjoining from Tenant Broker
Deleting a Tenant Object
Unjoining from Tenant Broker
Upgrading from an older RAS version
Upgrading from an older RAS version
Upgrading from an older RAS version
Upgrading RAS Agents
URLs
URLs
Web Request Load Balancing
User Account Attributes
User Authentication
Shared Gateways
User Authentication
User Connection Flow
User Device Management
Using a Wildcard to Filter VMs
Adding and Deleting Pool Members
Using a Wildcard to Filter VMs
VDI Pool Management
Using Computer Management Tools
Using Computer Management Tools
Using Computer Management Tools
Using Computer Management Tools
Using Computer Management Tools
Using Computer Management Tools
Using Deepnet DualShield
Multi-Factor Authentication
Using Deepnet DualShield
Using Filtering Rules
Checking Effective Access
General Management Tasks
Manage Folders
Manage Published Applications
Manage Published Desktops
Manage Published Documents
Using Filtering Rules
Using Google Authenticator
Multi-Factor Authentication
Open Parallels HTML5 Client
Using Google Authenticator
Using Instant Messaging for Administrators
Using Parallels RAS Performance Monitor
Using RADIUS
Using SafeNet
Using Scheduler
Managing Logons
Using Scheduler
Using Site Defaults
Using the Remote Clipboard
Local Devices and Resources
Restrictions
Using the Remote Clipboard
Using the Toolbar
Using the Toolbar on Desktop Computers
Using the Toolbar on Mobile Devices
Using the Toolbar
Using the Toolbar on Desktop Computers
Using the Toolbar
Using the Toolbar on Desktop Computers
Using the Toolbar on Mobile Devices
Using the Toolbar
Using the Toolbar on Mobile Devices
V
VDI and Virtual Desktops
Grouping and Cloning RD Session Hosts
Remote PCs
VDI and Virtual Desktops
VDI Pool Management
VDI Provider Info and Actions
Verify Join Status
View and Modify RD Session Host Properties
Configuring an RD Session Host
Grouping and Cloning RD Session Hosts
View and Modify RD Session Host Properties
Viewing RD Session Hosts
Viewing Gateway Summary and Metrics
Site Information
Viewing Gateway Summary and Metrics
Viewing Guest VMs on a VDI Provider
Viewing Published Resources Hosted by RD Session Hosts
Grouping and Cloning RD Session Hosts
Viewing Published Resources Hosted by RD Session Hosts
Viewing RD Session Hosts
Viewing Remote PC Summary
Viewing Reports
Viewing VDI Provider Summary
Virtual Desktops
Managing VDI Providers
VDI Provider Info and Actions
Virtual Desktops
W
Web Browsers
Web Request Load Balancing
Configure HTML5 Client
Configure HTML5 Gateway
Open Parallels HTML5 Client
URLs
Web Request Load Balancing
Windows Desktop Replacement
Windows Device Groups
Working with DualShield
Wyse ThinOS Support