Port Reference

Parallels Remote Application Server v16

Table 1: Parallels Client

Source	Destination	Protocol/s	Port/s	Description
Parallels Client	HALB	TCP UDP TCP, UDP	80, 443, 3389 80, 443 20009	TCP 3389 if RDP Load Balancing is enabled. If RDP-UDP is used. Client Manager, shadowing via FW.
	Secure Gateway (Normal and Forwarding modes)	TCP UDP TCP, UDP	80, 443, 3389 80, 443 20009	TCP 3389 if RDP Load Balancing is enabled. If RDP-UDP is used. Client Manager, shadowing via FW.
	Parallels Guest Agent Terminal Server Agent Parallels Remote PC Agent	TCP, UDP TCP TCP	3389 443 30005	Connections in Direct Mode. Connections in Direct SSL Mode. TCP 30005 Parallels Remote PC Agent Communication Port (server for internal commands - memshell, printer redirector).

Table 2: Web Browsers

Source

Destination

Protocol/s

Port/s

Description

HTML5 web browser

Secure Gateway

TCP

20020

HTML5 (in Normal mode only).

Web browser

Web Portal

TCP

443

Web portal UI. Actual session uses the Parallels client information.
If SSL enabled.

Table 3: Secure Client Gateway

Source	Destination	Protocol/s	Port/s	Description
Secure Gateway in Forwarding Mode	Secure Gateway in Normal Mode)	TCP UDP TCP, UDP	80, 443, 3389 80, 443 20009	TCP 3389 if RDP Load Balancing is enabled. If RDP-UDP is used. Client Manager, shadowing via FW.
Secure Gateway in Forwarding Mode	Parallels Client	TCP UDP TCP, UDP	80, 443, 3389 80, 443 20009	TCP 3389 if RDP Load Balancing is enabled. If RDP-UDP is used. Client Manager, shadowing via FW.
Secure Gateway in Normal Mode	Parallels Guest Agent Terminal Server Agent Parallels Remote PC Agent	TCP, UDP	3389	RDP Connections.
	Publishing Agent	TCP	20002, 20030	TCP 20002 Publishing Agent Service Port - communications with RAS Secure Client Gateways and the RAS Console (in Normal mode only).
	Parallels Client	TCP, UDP	3389	Standard RDP Connections.

Table 4: Publishing Agent

Source	Destination	Protocol/s	Port/s	Description
Publishing Agent	Secure Gateway	UDP	20000, 20009	UDP 20009 (if Client Manager is enabled). UDP 20000 (Gateway Lookup).
	Publishing Agent	TCP	20001, 20010, 2030	TCP 20001 Redundancy Service. TCP 20010. TCP 20030 Communication between Publishing Agents running in the same site.
	Parallels Licensing Server	TCP	443	Outbound TCP 443- Publishing Agent (Master PA in Licensing Site) communicates with Parallels Licensing Server (https://ras.parallels.com).
	Terminal Server Agent	TCP, UDP TCP, UDP	20003 30004	TCP, UDP 20003 Terminal Server Agent Port - communications with Terminal Server agents. TCP, UDP 30004 Server for PA requests.
	Parallels VDI Agents	UDP TCP, UDP	30004 30006	UDP 30004 Used when the VDI Agent is verified. TCP, UDP 30006 VDI Agent Communication Port.
	Parallels Guest Agent	TCP, UDP TCP	30004 30005	TCP, UDP 30004 Parallels Guest Agent Communication Port (agent state, counters and session information). TCP 30005 Parallels Remote PC Agent Communication Port (server for internal commands - memshell, printer redirector).
	Parallels Remote PC Agent	TCP, UDP TCP	30004 30005	TCP, UDP 30004 Remote PC Agent Communication Port (agent state, counters and session information). TCP 30005 Parallels Remote PC Agent Communication Port (server for internal commands - memshell, printer redirector).

Table 5: RAS Console

Source	Destination	Protocol/s	Port/s	Description
RAS Console	SQL host with SSRS and Reporting component	TCP	30008	Publishing Agent (RAS Console and Reporting).
	HALB	TCP, UDP	31006	TCP, UDP 31006 configuration.
	Parallels Client	TCP TCP, UDP	50005 20009	Shadowing from RAS Console in case of direct network connection. Client Manager, shadowing via FW.
	Parallels Guest Agent Terminal Server Agent Parallels Remote PC Agent Publishing Agent Secure Gateway	TCP	135, 445, 49179	Remote Install Push/Takeover of Software.
	2FA Server/s	TCP,UDP	8080, 80, 1812, 1813	Deepnet / Safenet / Radius.
	www.turbo.net	TCP	80, 443	When Turbo containerized apps publishing is enabled and used. Used to obtain app categories and available apps metadata for further publishing.

Table 6: RD Session Host / VDI / Guest / Remote PC Agents

Source	Destination	Protocol/s	Port/s	Description
RD Session Host Agent	Publishing Agent	TCP, UDP TCP, UDP TCP	30004 20003 30005	TCP, UDP 30004 Terminal Server Agent Communication Port. TCP, UDP 20003. Communications with Publishing Agents. TCP 30005 Terminal Server Agent Communication Port (server for internal commands - memshell, printer redirector).
	Secure Gateway	TCP, UDP	3389	RDP Connections.
	Parallels Client	TCP, UDP	3389	TCP 3389 if RDP Load Balancing is enabled.
	www.turbo.net	TCP	80, 443	When Turbo containerized application support is enabled and used. Used for download Turbo installation package. Used to download and install / update application containers.
Parallels VDI Agents	Publishing Agent	UDP TCP, UDP	30004 30006	UDP 30004 Used when the VDI Agent is verified. TCP, UDP 30006 VDI Agent Communication Port.
Parallels Guest Agent	Publishing Agent	TCP, UDP TCP	30004 30005	TCP, UDP 30004 Parallels Guest Agent Communication Port (agent state, counters and session information). TCP 30005 Parallels Remote PC Agent Communication Port (server for internal commands - memshell, printer redirector).
	Secure Gateway	TCP, UDP	3389	RDP Connections.
	Parallels Client	TCP, UDP	80, 443, 3389	Standard RDP Connections.
Parallels Remote PC Agent	Publishing Agent	TCP, UDP TCP	30004 30005	TCP, UDP 30004 Remote PC Agent Communication Port (agent state, counters and session information). TCP 30005 Parallels Remote PC Agent Communication Port (server for internal commands - memshell, printer redirector).
	Secure Gateway	TCP, UDP	3389	RDP Connections.
	Parallels Client	TCP, UDP	3389	Standard RDP Connections.

Table 7: HALB

Source	Destination	Protocol/s	Port/s	Description
HALB	Parallels Client	TCP UDP TCP, UDP	80, 443, 3389 80, 443 20009	TCP 3389 if RDP Load Balancing is enabled. If RDP-UDP is used. Client Manager, shadowing via FW.
	HALB	VRRP	112	RAW.
	RAS Console	TCP, UDP	31006	TCP, UDP 31006 configuration.

Common Communication Ports

Source	Destination	Protocol/s	Port/s	Description
RAS Console	Any host where to which Agents are pushed	TCP	135, 445, 49179	Remote Install Push/Takeover of Software.
Master PA	AD DS controllers	TCP TCP TCP UDP	389, 3268 636, 3269 88 53	LDAP LDAPS Kerberos DNS
Master PA	2FA Server/s	TCP,UDP	8080, 80, 1812, 1813	Deepnet / Safenet / Radius.

For Active Directory and Active Directory Domain Services port requirements, please see the following article: https://technet.microsoft.com/en-us/library/dd772723%28v=ws.10%29.aspx

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