Managing Administrator Accounts

To view existing administrator accounts, select the Administration category in the RAS Console. The Accounts tab page lists existing accounts and their properties, including:

• Group or user name . Account name, which can be a user or group name.
• Type . Account type. Can be one of the following: User , Group , Group User . The User and Group are self-explanatory. The Group User is a user who receives Parallels RAS administrative permissions via a group membership. When you initially add a group to the list of Parallels RAS administrators, its members are not displayed on the Accounts tab page. As soon as a member of the group logs in to Parallels RAS, the account name is added to the list of administrators as a Group User and remains there. Note that you cannot change Parallels RAS permissions for such an account individually outside the group permissions.
• Permissions . Parallels RAS permissions granted to the account. Can be one of the following: Full Permissions , Custom Permissions (when more than one permission type is granted, but not all), or a particular permission type if a single one was granted.
• Email . Email address.
• Mobile . Mobile phone number.
• Group . Group name. This column has a value for Group Users only (see the Type column description above).
• Last Modification By . The name of the user who modified this account in Parallels RAS the last time.
• Changed On . The last account modification date.
• Created By . The name of the user who created this account in Parallels RAS.
• Created On . The date when this account was added to Parallels RAS.

Modifying an account

To modify an account:

1. Right-click an account and choose Properties in the context menu.
2. Use the Administrator Properties dialog to modify the necessary information. For more info, see Adding an Administrator Account .

Handling Locked Categories

When an administrator is accessing a category in the Parallels RAS Console (e.g. Farm, Publishing, Universal Printing, etc.), the category is locked for all other administrators. Therefore, upon trying to access a locked category, an administrator will be alerted with an error that the object is locked. You can release the lock as follows:

1. On the Administration > Accounts tab page, click the Tasks drop-down menu and choose Show Sessions .
2. In the Sessions dialog, select the administrator who is locking a category and then click the Send Message icon (at the top).
3. If the administrator doesn't reply and doesn't release the category, you have an option to click Log Off , which will log them off and will unlock the category.