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Inviting Users to Connect to Parallels RAS

Parallels Remote Application Server supports multiple platforms, ranging from desktop PC and Mac computers to mobile devices and ChromeApps. The Invitation Email feature is designed to reduce the complexities involved in the installation and client rollout process. This feature allows the administrator to send client installation and auto-configuration instructions to end users right from the Parallels RAS Console.

Quickly Sending an Invitation Email to Users

You can quickly send an invitation email to users from the Start category in the RAS Console. The Invite Users Wizard implements a streamlined process that requires minimal user interaction. The process is described in the Setting Up a Simple RAS Environment section .

The rest of this section describes how to invite users from the Administration category. This process consists of more steps, but gives you more options.

Sending an Invitation Email to Users

Before proceeding, confirm that you configured the mailbox as described in Configuring SMTP Server Connection for System Notifications via Email .

To send an invitation email:

  1. In the RAS Console, select the Administration category and then click the Send Invitations tab in the right pane.
  2. Select recipients in the Recipients section. Click the [...] button to browse Active Directory and select a user or a group.
  3. In the Target Device drop-down list, select one or multiple platforms that your recipients are running. The invitation email will contain a dedicated link for each of the selected platforms, so the recipients can select the one appropriate for their respective platforms. Select from the following:
    • Windows
    • Mac
    • HTML5 (HTML5-enabled browsers)
    • iOS
    • Android
    • ChromApp
    • Linux
  4. In the Public Gateway IP field, specify the the gateway domain name or IP address. Please note that this can be a public IP address in order to reach the system from a remote user.
  5. In the Connection Mode drop-down list, select a gateway connection mode. Note that SSL modes require the gateway to have SSL configured.
  6. The Advanced button is used to specify a third-party credential provider component. Click the button and specify the provider GUID. For more information, see Configure Client Policy Options > Single Sign-On .
  7. The Email section displays the template that will be used to compose the message. You can modify the template if you wish. The template uses the following variables:
    • %RECIPIENT% — Recipient username.
    • %SENDER% — The administrator account which the email is sent from.
    • %INSTRUCTIONS% — Includes the automatic configuration process.
    • %MANUALINSTRUCTIONS% — Includes the manual configuration process.
  8. Upon completion, click the Preview button to preview your email message. If satisfied, click the Send Invitation to send the email to the specified recipients.