Participating in the Customer Experience Program

The Parallels Customer Experience Program is a feedback solution that allows Parallels Desktop to automatically collect usage statistics and system information that will help Parallels to develop new features and updates for future releases.

When you install Parallels Desktop on a Mac computer, it will ask you if you want to participate in the Customer Experience Program. If later you decide to change the participation parameter, you can do this by executing the following command on a Mac:

prlsrvctl set --cep on|off

The same action can also be done through the Parallels graphical user interface by navigating to Parallels Desktop > Preferences > Advanced and then selecting (or clearing) the Feedback option.

If you are using the Parallels mass deployment package to deploy Parallels Desktop, you can set the participation parameter in the deployment configuration file.