I'm Having Problems with Antivirus Software

Because of the close integration between Parallels Desktop and macOS, some Parallels Desktop processes may be detected as malicious by antivirus software installed on your Mac.

To prevent the antivirus software from blocking Parallels Desktop processes, perform a full system scan using the antivirus software, and then if no viruses are detected, add the Parallels Desktop processes to the list of trusted processes. For information on how to do this, refer to your antivirus software Help.

Important: The names of Parallels Desktop processes usually start with prl or parallels.