Upgrade Parallels Desktop

If you already have some version of Parallels Desktop, follow these steps to upgrade to Parallels Desktop 15.

1. If you haven't already done so, purchase and download a "Parallels Desktop 15 for Mac Upgrade," available from the Parallels Online Store at https://www.parallels.com.

   A Product Activation Key is sent to the email address you provide.

2. If Parallels Desktop is open, quit Parallels Desktop.
3. Follow the instructions to install Parallels Desktop 15. See Install Parallels Desktop.

   During installation, the previous version of Parallels Desktop is automatically removed from your computer.

4. Open Parallels Desktop and enter your upgrade Product Activation Key.

   If you were using a trial version of Parallels Desktop or you purchased a previous version but haven't installed it on your computer, you will also be prompted to enter a full or upgrade key for that version.

Troubleshooting

If you have any problems upgrading Parallels Desktop, you can find troubleshooting information at https://www.parallels.com/products/desktop/support/.