Migration Errors

If you experience any problems when migrating a remote Windows computer, make sure that the snapman.sys driver is installed in C:\WINDOWS\system32\drivers\ .

If the snapman.sys driver is not installed, follow these steps:

1. Uninstall Parallels Transporter Agent.
2. Restart your source Windows computer.
3. Reinstall Parallels Transporter Agent.
4. Restart your source Windows computer again.
5. Ensure that Parallels Desktop and Parallels Transporter Agent run properly and try to migrate the source computer again.