Send Technical Data to Parallels

To help improve the quality of Parallels Desktop, you can send technical data to Parallels.

If Windows is forced to shut down because of an error, Parallels Desktop automatically opens a Send Technical Data form. If you notice unusual behavior in Parallels Desktop, you can also send technical data manually.

To send technical data:

1. Do one of the following:
   • Click the Parallels icon in the menu bar and choose Help > Send Technical Data .
   • If the Parallels Desktop menu bar is visible at the top of the screen, choose Help > Send Technical Data .
2. Describe what you were doing when the problem occurred, and fill out the form.

   Note: You can review the problem report components that will be sent to the Parallels support team and deselect some of them in the Parallels Problem Report Details window, if desired. To open this window, click See Details .

   If Parallels Desktop auto-generates a problem report, the report window contains the Send a solution to me when available option. After the report is sent, Parallels engineers start investigating the problem. When they find any workaround or get any news about the reported issue, you will be notified by email.

3. Click Send Report .

Parallels team uses error reports to improve the product quality but doesn't respond to them.