Tips and Troubleshooting

If you're having trouble using Parallels Desktop, check this section for possible solutions.

In This Section

Install Parallels Tools for Seamless Operation Between Windows and macOS

Restore Virtual Machine Default Settings

Memory Usage Problems

Windows Seems Slow

Pressing Ctrl+Alt+Del

My Password Isn't Working

My Virtual Machine Doesn't Boot

I'm Having Problems Connecting to the Internet

I'm Having Problems with Antivirus Software

The F8 Key Isn't Working Correctly

Checking the Build Number

Send Technical Data to Parallels