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Port Reference

Parallels Remote Application Server v16.1 and later

Table 1: Parallels Client

Source

Destination

Protocols

Destination Ports

Description

Parallels Client

 

HALB

TCP

UDP

TCP, UDP

80, 443, 3389

80, 443

20009

  • TCP 3389 if RDP Load Balancing is enabled.
  • If RDP-UDP is used.
  • Client Manager, shadowing via FW.

Secure Gateway (Normal and Forwarding modes)

TCP

UDP

TCP, UDP

UDP

80, 443, 3389

80, 443

20009

20000

  • TCP 3389 if RDP Load Balancing is enabled.
  • If RDP-UDP is used.
  • Client Manager, shadowing via FW only for Normal mode. Since v16 FW GWs don't support client management.
  • GW Lookup Broadcast

RDP Session

TCP, UDP

3389

  • Connections in Direct Mode 3389 is used. RDP connection is always encrypted.

Table 2: Web Browsers

Source

Destination

Protocols

Destination Ports

Description

HTML5 web browser

Secure Gateway

TCP

443

  • HTML5 (in Normal mode only).

Web browser

Web Portal

TCP

TCP

81

443

  • Web portal UI. Actual session uses the Parallels client information.
  • If SSL enabled.

Web Portal

Secure Gateway

TCP

TCP

80, 443

  • If SSL enabled.

Table 3: Secure Client Gateway

Source

Destination

Protocols

Destination Ports

Description

Secure Gateway in Forwarding Mode

 

Secure Gateway in Normal Mode

TCP

UDP

80, 443, 3389

80, 443

  • TCP 3389 if RDP Load Balancing is enabled.
  • If RDP-UDP is used.

Note: Since RAS v16, FW GWs don't support client management.

RAS Performance Monitor

TCP

8086

  • Agent (Telegraf service) sends collected performance data to InfluxDB.

 

Secure Gateway in Normal Mode

 

Remote Desktop Services

TCP, UDP

3389

  • RDP Connections.

Publishing Agent

TCP

20002

  • TCP 20002 Publishing Agent Service Port - communications with RAS Secure Client Gateways and the RAS Console (in Normal mode only).

RAS Performance Monitor

TCP

8086

  • Agent (Telegraf service) sends collected performance data to InfluxDB.

Localhost

TCP

20020

  • Communication with NodeJS web server.

Table 4: Publishing Agent

Source

Destination

Protocols

Destination Ports

Description

Publishing Agent

  

  

 

Publishing Agent

TCP

20001, 20030

  • TCP 20001 Redundancy Service.
  • TCP 20030 Communication between Publishing Agents running in the same site.

 

Parallels Licensing Server

TCP

443

  • Outbound TCP 443- Publishing Agent (Master PA in Licensing Site) communicates with Parallels Licensing Server (https://ras.parallels.com).

RAS Performance Monitor

TCP

8086

  • Agent (Telegraf service) sends collected performance data to InfluxDB.

RD Session Host Agent

TCP

30004

  • TCP 30004 Server for PA requests.

Parallels VDI Agents

TCP

30006

  • TCP 30006 VDI Agent Communication Port.

Parallels Guest Agent

TCP

TCP

30004

30005

  • TCP 30004 is used by Console during RAS Template creation.
  • TCP 30005 this is used by components on the destination RDS/guest/remote pc for internal communication. Client does not use it.

Parallels Remote PC Agent

TCP

30004

  • Remote PC Agent Communication Port (agent state, counters and session information).

2FA Server/s

TCP, UDP

8080, 80, 1812, 1813

  • Deepnet/Safenet/Radius

Table 5: RAS Console

Source

Destination

Protocols

Destination Ports

Description

RAS Console

  

 

    

  

  

  

  

  

  

SQL host with SSRS and Reporting component

TCP

30008

  • Publishing Agent (RAS Console and Reporting).

HALB

TCP, UDP

31006

  • TCP, UDP 31006 configuration.

Parallels Client

TCP

50005

  • Shadowing from RAS Console in case of direct network connection.

Parallels Guest Agent

RD Session Host Agent

Parallels Remote PC Agent

Publishing Agent

Secure Gateway

TCP

135, 445, 49179

  • Remote Install Push/Takeover of Software.

Parallels Guest Agent

Parallels PC Agent

Parallels RD Sessions Host Agent

UDP, TCP

30004

  • Used for "Check Agent" task.
  • Used to manage components.

Parallels VDI Agent

UDP, TCP

30006

  •  
  • Used for "Check Agent" task.
  • Used to manage component.

2FA Server/s  

TCP, UDP

8080, 80, 1812, 1813

  • Deepnet / Safenet / Radius.

www.turbo.net

TCP

80, 443

  • When Turbo containerized apps publishing is enabled and used. Used to obtain app categories and available apps metadata for further publishing.

RAS Performance Monitor

TCP

3000

  • Performance Dashdoard in the Monitoring category (Grafana connection).

Publishing Agent

TCP

20002, 20001

  • Communication with PA and Redundancy,

Table 6: RD Session Host / VDI / Guest / Remote PC Agents

Source

Destination

Protocols

Destination Ports

Description

RD Session Host Agent

  

Publishing Agent

TCP

20003

  • TCP, UDP 20003 Communications with Publishing Agents

Localhost

TCP

30005

  • For internal commands - memshell, printer redirector).

www.turbo.net

TCP

80, 443

  • When Turbo support is enabled and used. Used to download Turbo installation package and install / update application containers.

 

RAS Performance Monitor

TCP

8086

  • Agent (Telegraf service) sends collected performance data to InfluxDB.

Parallels VDI Agent

Publishing Agent

TCP

20003

  • PA Communication Port.

RAS Performance Monitor

TCP

8086

  • Agent (Telegraf service) sends collected performance data to InfluxDB

Parallels Guest Agent

  

VDI Agent

TCP

30006

  • Communication with VDI Agent

Broadcast

UDP

30006

  • Subnet broadcast is sent to find VDI agent.

Localhost

TCP

30005

  • For internal commands - memshell, printer redirector.

RAS Performance Monitor

TCP

8086

  • Agent (Telegraf service) sends collected performance data to InfluxDB.

Parallels Remote PC Agent

 

Publishing Agent

TCP

20003

  • Publishing Agent communication.

Localhost

TCP

30005

  • For internal commands - memshell, printer redirector).

RAS Performance Monitor

 

TCP

 

8086

 

  • Agent (Telegraf service) sends collected performance data to InfluxDB.

 

Table 7: HALB

Source

Destination

Protocols

Destination Ports

Description

HALB

HALB

VRRP

112

  • RAW

 

 

Common Communication Ports

Source

Destination

Protocols

Destination Ports

Description

RAS Console

Any host where to which Agents are pushed

TCP

135, 445, 49179

  • Remote Install Push/Takeover of Software.

Master PA

AD DS controllers

TCP

TCP

TCP

UDP

389, 3268

636, 3269

88

53

  • LDAP
  • LDAPS
  • Kerberos
  • DNS

2FA Server/s

TCP, UDP

8080, 80, 1812, 1813

  • Deepnet / Safenet / Radius.

For Active Directory and Active Directory Domain Services port requirements, please see the following article: https://technet.microsoft.com/en-us/library/dd772723%28v=ws.10%29.aspx