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Connection

To configure connection properties, select the Connection node and then go through each child node configuring their respective properties.

Primary connection

The primary connection always defaults to the primary RAS Secure Client Gateway, but you can modify the following connection properties:

  1. Specify a friendly name for the connection.
  2. Select the Auto Logon option to enable Parallels Client to connect automatically without displaying the Logon dialog every time a user connects to a remote server.
  3. In the Authentication type drop-down list, select the desired method of authentication:
    • Single Sign-On. This option will be included in the list only if the Single Sign-On module is installed during Parallels Client installation. Select this option to use local system credentials to connect to the remote server.  
    • Smart Card. Select this option to authenticate using a smart card. When connecting to the remote server, a user will need to insert a smart card into the card reader and then enter a PIN when prompted.

      Note: The allowed authentication type(s) must be specified in the RAS Console in Connection / Authentication.

  4. Select or clear Save password as needed (if credentials are used for authentication). This means forcing a client to save the password for this connection.
  5. Specify the domain name (if credentials are used for authentication).

Secondary Connection

If you have more than one RAS Secure Client Gateway, you can define a secondary connection, which will be used as a backup connection in case the primary gateway connection fails.

To add a secondary connection:

  1. Select the Secondary connections item.
  2. In the Secondary connections pane, click Tasks > Add and specify a server name or IP address.
  3. Select the connection mode and modify the default port number if necessary.

If you have multiple secondary connections, you can move them up or down in the list. If the primary connection cannot be established, Parallels Client will use secondary connections in the order listed.

Reconnection

In this pane, specify what to do if the connection is dropped:

  • Reconnect if connection is dropped. if this option is selected, Parallels Client will try to reconnect if the connection is dropped. The Connection retries property specifies the number of retries.
  • Show connection banner if reconnection is not established within. Specifies the number of seconds after which the connection banner will be displayed in Parallels Client. This will inform the user that the connection was dropped and will allow them to take actions on their own.

Computer name

Specify the name that a computer will use during a remote desktop session. If set, this will override the default computer name. Any filtering set by the administrator on the server side will make use of the Override computer name setting.

Advanced settings

  • Connection timeout. The Parallels Client connection timeout value.
  • Show connection banner if connection is not established within. Specifies the number of seconds after which the connection banner will be displayed. This will inform the user that the connection cannot be established and will allow them to take actions on their own.
  • Show desktop if published application does not start within. If a published application is not launched within the time period specified in this field, the host server desktop will be shown instead. This is helpful if an error occurs on the server side while launching an application. By showing the server desktop, the user can see the error message.