Open Parallels HTML5 Client

To open Parallels HTML5 Client, enter its URL in an HTML5-enabled web browser. The URL that you give to your Parallels RAS users depends on how it is configured in the Parallels RAS Console and whether you have HTML5 Client themes configured.

To obtain the HTML5 Client URL:

1. In the Parallels RAS Console, navigate to Farm / <site> / Gateways.
2. Right-click a RAS Secure Client Gateway click Properties.
3. In the Properties dialog, do one of the following:
   • Select the HTML5 tab and copy the URL from the URL field. This is the actual HTML5 Client URL that opens the default HTML5 Client theme.
   • To open a particular HTML5 Client theme, use the URL from the HTML5 tab followed by "/?theme=theme-name". For example: https://myserver/RASHTML5Gateway/?theme=MyTheme
   • Select the Web Request tab. If the URL specified there is the same as the one on the HTML5 tab, your users can enter just the FQDN or IP address of the Gateway to open Parallels HTML5 Client.
   • If you (or another Parallels RAS administrator) have specified a URL on the Web Request tab that opens a specific HTML5 Client theme, entering the FQDN or IP address of the Gateway will open that theme.

When you open the URL in a web browser, the login page is displayed. Specify the user name and password and click Login. What happens next depends on how the HTML5 connectivity is configured on the server side (see Enabling HTML5 Connectivity on the Gateway for details). The following describes the three possible scenarios.

Launch apps in Parallels Client and fallback to HTML5

With this option configured on the server side, you will see a dialog box in the web browser with the following options:

• Install Parallels Client. Opens the Parallels Client download and installation page. Follow the instructions and install Parallels Client.

  Note: If you don't have administrative permissions on this computer, a dialog will open saying so. The dialog has two buttons: Install Full Client and Install Basic Client. If you know credentials of an administrative account on this computer, click Install Full Client and enter the credentials when asked. The installation will continue using these credentials and the full version of Parallels Client will be installed. If you don't know the credentials, click Install Basic Client. The basic version of Parallels Client will still work but some of the functionality will be missing.

  After the installation, you should see Parallels HTML5 Client displaying published resources that you can use. Please also note a link in the lower left corner of the screen displaying the Parallels Client version and build number.

  You can now run remote applications and desktop in Parallels Client or in a browser (HTML5). The default method for running applications and desktops is Parallels Client. To run a remote application or desktop in a browser, right-click it (or tap and hold on a mobile device) and then choose Parallels HTML5 Client.

• Open in Parallels HTML5 Client. Closes this dialog box and opens the main Parallels HTML5 Client screen. Remote applications or desktops will be launched in the web browser. When you open Parallels HTML5 Client the next time, you will again see the same dialog box with the same options.
• Always open in Parallels HTML5 Client. This option works similarly to the option above but your selection is remembered the next time you open Parallels HTML5 Client.

Launch apps in Parallels Client

When this option is configured on the server side, you will see a dialog box prompting you to install Parallels Client. Click the link provided to open the Parallels Client download and installation page and follow the instructions. After you install Parallels Client, the main Parallels HTML5 Client screen opens displaying published resources that you can use. If you now double-click or tap a resource, it will be launched in Parallels Client.

Launch apps in browser only (HTML5 only)

With this option configured, the main Parallels HTML5 Client screen opens with no additional prompts. Remote applications and desktops will be launched in the web browser.