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Adding a Remote PC

Requirements to push install RAS Remote PC Agent on a PC

To push install the RAS Remote PC Agent on a PC, the following requirements must be met:

  • The firewall must be configured on the server to allow push installation. Standard SMB ports (139 and 445) need to be open. See also Port Reference for the list of ports used by Parallels RAS.
  • SMB access. The administrative share (\\server\c$) must be accessible. Simple file sharing must be enabled.
  • Your Parallels RAS administrator account must have permissions to perform a remote installation on the PC. If it doesn't, you'll be asked to enter credentials of an account that does.
  • The PC should be joined to an AD domain. If it's not, the push installation may not work and you will have to install the Agent on it manually. Please see Installing Remote PC Agent Manually.

Add a Remote PC to the farm

Follow the below procedure to add a remote PC to the farm:

  1. In the RAS Console, select the Farm category and click the Remote PCs node in the navigational tree.
  2. Click Add in the Tasks drop-down menu to launch the setup wizard.
  3. Specify the IP address or FQDN of a remote PC. Click the Get MAC button to obtain the PC's MAC address.
  4. Click Next.
  5. In this step, the Parallels RAS checks if the Remote PC Agent is installed on the specified PC. If it's not installed, click Install to push install the agent on the PC. If the push installation of Remote PC Agent fails for any reason, you can install it manually. See Installing Remote PC Agent Manually for details.
  6. Click Add to add the Remote PC to the Parallels RAS farm.