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Checking the RAS Secure Client Gateway Status

To check the status of a RAS Secure Client Gateway, right-click it and then click Check Status in the context menu. The RAS Secure Client Gateway Information dialog opens.

0.4.0.1683.RAS Secure Client Gateway Information.bmp

The dialog displays the gateway information, including:

  • The name of server on which the gateway resides.
  • The verification status.
  • Version number. The version number must match the Parallels Remote Application Server version number.
  • The operating system type that the host server is running.

The Status filed display the current RAS Secure Client Gateway status. If the status indicates a problem (e.g. the gateway did not reply or the version of the gateway is wrong), click the Install button to push install the gateway on the server. Wait for the installation to complete and verify the status again.