Checking the RAS VDI Agent Status

The RAS VDI Agent must be installed on a VDI host in order for it to communicate with the hypervisor and provide the remote desktop services.

To check the RAS VDI Agent status:

1. First, you can look at the Agent State column in the VDI Hosts list. If there's a problem with the agent, the column will display an appropriate error message.
2. Right-click a host and then click Check Agent in the context menu. The VDI Agent Information dialog opens displaying the information about the VDI Agent, VDI Services, and other related info.
3. If the VDI Agent is not installed, click the Install button and follow the instructions. Similarly, if VDI Services are not enabled, enable them.