Connect from a Remote LocationAs long as your computer and your mobile device are both connected to the Internet, the Parallels Access agent is running on your computer, and your computer is not in sleep mode, you can connect to your computer remotely and use it with Parallels Access. Simply open Parallels Access and connect as you normally would. Important: To connect from a location outside your computer's local area Wi-Fi network, your computer must not be in sleep mode. To ensure that your computer stays awake, set it never to sleep. Set your computer never to sleep: Do one of the following:
Your Mac will remain awake unless you set it to sleep manually.
Wake Your Computer Remotely If your phone or tablet is connected to the same local Wi-Fi network as your computer and your computer is in sleep mode, then you can attempt to wake the computer remotely. To attempt to wake the computer, tap its icon. Improve Chances that Parallels Access Can Wake Your Computer Remotely You can set your computer and network router so that Parallels Access will more likely be able to wake the computer remotely by doing the following: Mac:
Depending on your model of computer, these items may not be available. Windows: On a Windows computer, Wake-on-LAN can be enabled by configuring the network adapter. To do so:
Note: In some cases you may be able to wake a sleeping computer over the Internet. Your network router must have UPnP enabled with allowed internal and external port ranges set to 1-65535. Also, NAT-PMP must be enabled. See the documentation for your router for more information. On Apple AirPort devices, you can enable NAT-PMP by opening the AirPort Utility application, clicking Network, clicking Network Options, and selecting Enable Nat Port Mapping Protocol. |
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