Upgrade Parallels Desktop
If you already have Parallels Desktop 10 or 11 follow these steps to upgrade to Parallels Desktop 12.
- If you haven't already done so, purchase and download a "Parallels Desktop 12 for Mac Upgrade," available from the Parallels Online Store at www.parallels.com/buyonline.
A Product Activation Key is sent to the email address you provide.
- If Parallels Desktop is open, quit Parallels Desktop.
- Follow the instructions to install Parallels Desktop 12. See Install Parallels Desktop.
During installation, the previous version of Parallels Desktop is automatically removed from your computer.
- Open Parallels Desktop and enter your upgrade Product Activation Key.
If you were using a trial version of Parallels Desktop or you purchased a previous version but haven't installed it on your computer, you will also be prompted to enter a full or upgrade key for that version.
Note: To upgrade from Parallels Desktop 2, 3, 4, 5, 6, 7, 8 or 9 you must purchase Parallels Desktop 12 at full retail price.
Troubleshooting
If you have any problems upgrading Parallels Desktop, you can find troubleshooting information at http://www.parallels.com/products/desktop/support/.
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