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Upgrade Parallels Desktop

If you already have Parallels Desktop 9 or 10 follow these steps to upgrade to Parallels Desktop 11.

  1. If you haven't already done so, purchase and download a "Parallels Desktop 11 for Mac Upgrade," available from the Parallels Online Store at

    A Product Activation Key is sent to the email address you provide.

  2. If Parallels Desktop is open, quit Parallels Desktop.
  3. Follow the instructions to install Parallels Desktop 11. See Install Parallels Desktop.

    During installation, the previous version of Parallels Desktop is automatically removed from your computer.

  4. Open Parallels Desktop and enter your upgrade Product Activation Key.

    If you were using a trial version of Parallels Desktop or you purchased a previous version but haven't installed it on your computer, you will also be prompted to enter a full or upgrade key for that version.

Note: To upgrade from Parallels Desktop 2, 3, 4, 5, 6, 7 or 8 you must purchase Parallels Desktop 11 at full retail price.


If you have any problems upgrading Parallels Desktop, you can find troubleshooting information at or by opening Parallels Desktop and choosing Help > Solving Problems.

Related Topics

Install Software Updates